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Join our Team!We are looking for motivated and talented professionals who are eager to grow, innovate, and contribute to shaping the future of connectivity in Syria.<a href="https://www.syriatel.sy/apply-here">Application Form</a><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773142775951" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773142775951" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Marketing & Commodity Purchasing Buyer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773142775951" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Procurement Location: Damascus, SyriaScope of Work<ul><li>Negotiate for and handle all marketing & commodity purchasing requests Except long-term agreements/contracts, such as but not limited to: </li><li>Handle requests to purchase items and materials as per section scope (Direct and In- Direct Purchasing).</li><li>Benchmark the market price by conducting regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Marketing & Commodity Purchasing HOS and HOU.</li><li>Search in the market for gifts and promotional items & provide them to the beneficiary parties.</li><li>Study / evaluate providers profile and propose adding them to the list of providers.</li><li> Coordinate with requesters to identify services requirements or materials specification and update related records per requisition.</li><li>Handle requests to purchase items and materials as per section scope (Direct and In- Direct Purchasing).</li><li>Benchmark the market price by conducting regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Marketing & Commodity Purchasing HOS and HOU.</li><li>Search in the market for gifts and promotional items & provide them to the beneficiary parties.</li><li>Study / evaluate providers profile and propose adding them to the list of providers.</li><li>Coordinate with requesters to identify services requirements or materials specification and update related records per requisition.</li><li>Identify materials / services specification related to Marketing & Commodity Purchasing items, ensure their availability in the market, update related records per requisition, and provide any needed clarification regarding their requests. </li><li>Receive samples / offers from providers, review quality and price for materials, terms and conditions for services with beneficiary parties considering the requirements.</li><li>Prepare target price and negotiate with selected providers to ensure getting the best deal. </li><li>Compare, evaluate & negotiate received offers commercially, get requesters technical evaluation when needed and send the results to Marketing & Commodity Purchasing HOS for review.</li><li>prepare and issue RFQ (Request for Quotation) to the selected and approved providers according to concerned request.</li><li>Prepare and issue procurement documents LOI (Letter of Intent), LPO (Letter of Purchase Order) in accordance with Syriatel processes, policies and procedures. </li><li>Prepare and issue Purchase Order, provide requester with the needed feedback about PO status when needed & in case of any change related to the request.</li><li>Track and follow up purchase order cycle in case of urgent and/or delayed cases and notify requesting department, when needed, that PO is duly approved.</li><li>Ensure services completion and materials delivery in due time as requested.</li><li>Arrange for technical inspection for the direct purchased items delivered directly to Supply & Delivery aligned with the related invoices, when needed.</li><li>Evaluate providers performance during purchase process till PO issuance per each purchase order, provide feedback to Supply & Delivery & participate in suggesting disqualifying / imposing penalties.</li><li>Report providers complaints to HOS to follow up handling them. </li><li>Establish and maintain good relationships with chain of good providers.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.       </li></ul>Essential Requirements<ul><li>Education: Diploma.</li><li>Experience: 2 years of procurement experience is required.</li></ul> Desirable Requirements<ul><li>English Level:</li></ul>Conversation: Basic Working Knowledge of EnglishWriting: Solid Command of EnglishComprehension: Solid Command of English<ul><li>Microsoft Office:</li></ul>Word: Solid Command of English        Excel: Solid Command of English</div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773143235574" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773143235574" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Commodity Agreement Buyer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773143235574" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true">Position Commodity Agreement BuyerDepartment: Procurement Location: Damascus, SyriaScope of Work<ul><li>Negotiate for and handle all long-term purchasing agreements related to materials / services.</li><li>Handle purchasing requests related to long term agreements of services and materials as per section scope. </li><li>Provide beneficiary departments with any needed clarification regarding their requests, if needed.</li><li>Benchmark the market price by conducting regular market visits and prepare the needed reports accordingly. </li><li>Seek new providers according to a predefined criteria in coordination with Commodity Agreement HOS and Marketing & Commodity Purchasing HOU.</li><li>Study / evaluate providers profile and propose adding them to the list of Providers. </li><li>Coordinate with requesters to identify services requirements or materials specification, and update related records per requisition.</li><li>Visit providers premises when needed, negotiate prices and get quotations.</li><li>Receive samples / offers from providers, review quality and price for materials / terms and conditions for services with beneficiary parties considering the requirements.</li><li>Prepare target price and negotiate with selected providers to ensure getting the best deal. </li><li>Compare, evaluate & negotiate received offers commercially, get requesters technical evaluation when needed and send the results to Commodity Agreement HOS for review.</li><li>Coordinate with Legal to prepare and issue the contract / agreement that needs to be signed with the selected ones.</li><li>Prepare and issue RFQ (Request for Quotation) to the selected and approved providers according to concerned request.</li><li>Prepare and issue Purchase Order, provide requester with the needed feedback about PO status when needed & in case of any change related to the request.</li><li>Prepare and issue procurement documents LOI (Letter of Intent), LPO (Letter of Purchase Order) in accordance with Syriatel processes, policies and procedures when needed.</li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is duly approved.</li><li>Ensure services completion and materials delivery in due time as requested.</li><li>Evaluate providers performance during purchase process till PO/Contract/Agreement issuance per each purchase order, provide feedback to Supply & delivery & participate in suggesting disqualifying/imposing penalties.</li><li>Report providers complaints to HOS to follow up handling them. </li><li>Establish and maintain good relationships with chain of good providers.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul>Essential Requirements<ul><li>Education: Diploma.</li><li>Experience: 2 years of procurement experience is required.</li></ul> Desirable Requirements<ul><li>English Level:</li></ul>Conversation: Basic Working Knowledge of EnglishWriting: Solid Command of EnglishComprehension: Solid Command of English<ul><li>Microsoft Office:</li></ul>Word: Solid Command of Microsoft Office   Excel: Solid Command of Microsoft Office </div></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773143805675" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773143805675" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Engineering Purchasing Buyer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773143805675" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true">Department: Procurement Location: Damascus, SyriaScope of Work<ul><li>Handle all Engineering Purchasing requests which are related to construction, renovation materials and services received from Engineering & Facility Management Department and ensure obtaining the best offers from providers and follow up purchasing activities.</li><li>Handle engineering purchasing requests, according to preset criteria.</li><li>Benchmark the market price by regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Engineering Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Visit Providers premises when needed, negotiate prices and get quotations.</li><li>Identify specifications and prices related to construction, renovation materials and services, ensure their availability in the market and update related records per requisition. </li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and related historical log for requested materials/services on a regular basis and negotiate with approved providers to ensure getting the best deal.</li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business need.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Engineering Purchasing HOS for review.</li><li>Prepare and issue Procurement Documents LOI (Letter of Intent), LPO (Letter of Purchase Order in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request. </li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit. </li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.       </li></ul>Essential Requirements<ul><li>Education: Bachelors Degree in Civil/Electrical/Mechanical Engineering.</li><li>Experience: 1 year procurement experience is a plus, preferably in Telecom.</li><li>Professional Certification: SPSM is a plus.</li></ul>Desirable Requirements<ul><li>English Level:</li></ul>Conversation: Solid Command of EnglishWriting: Solid Command of EnglishComprehension: Solid Command of English<ul><li>Microsoft Office:</li></ul>Word: Solid Command of Microsoft OfficeExcel: Solid Command of Microsoft Office</div></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773162582657" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773162582657" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Sites Civil Engineer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773162582657" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Network Operations Department Location: AleppoScope of Work<ul><li>Monitor the construction of civil works related to Syriatels telecom sites through reviewing civil designs and technical submittals, evaluating findings, materials and conducting inspection visits.  </li><li>Verify contractors civil works according to Syriatel standards, approved designs and adopted engineering codes, conduct the acceptance of civil works and sign the required documents and acceptance. </li><li>Prepare needed survey documents (Layout, Site Request, etc.) according to Syriatel standards. </li><li>Create and maintain all civil design documents for all telecom sites. </li><li>Apply acceptance for contractor works during and after the implementation in order to ensure the work is done on time and according to Syriatel standards. </li><li>Calculate, control, oversee & accept implemented quantities for all construction works. </li><li>Handle all issues would appear during the implementation phase, coordinate with all stakeholders and take necessary decisions and actions to ensure being solved within proper timeframe. </li><li>Receive, handle, follow up, accept all modification, renovation, and dismantling site requests, coordinate with all stakeholders to reach the most cost efficient and suitable work plan. </li><li>Follow up on site the curing period for concrete works, accept the metallic structure, test and accept the verticality of all towers and monopoles according to site approved civil plan. </li><li>Control and arrange the civil materials in all Syriatel Warehouse upon the need of work. </li><li>Conduct sites visit with contractor in order to prepare bill of quantity (BOQ) related to fiber project. </li><li>Check & follow up all fiber-optics implemented works according to sites civil plan </li><li>Prepare reports related to site visit (acceptance and verification) and send them to HOS for review. </li><li>Follow up the time schedule for all ongoing works and submit progress reports to HOS. </li><li>Provide support when needed to fill and update collected data on site Database including all needed files, reports & layouts with outputs & arrange for all needed inputs for draftsmen to build layout for sites. </li><li>Perform and accept topographic survey for tower database using TOTAL STATION device to get layout for location, release verticality & deformity report when requested. </li><li>Get inventory for installed civil equipment on type of support during site database visit when requested. </li><li>Conduct sites visit when needed for overseeing civil corrective maintenance implemented by contractor including civil maintenance work, grass removing, isolation complaints and security issues. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.       </li></ul>Essential Requirements<ul><li>Education: Bachelors Degree in Civil Engineering.</li><li>Experience: 1 year of civil engineering experience is required.</li></ul> Desirable Requirements<ul><li>English Level:</li></ul>Strong command of English.<ul><li>Computer Skills:</li></ul>Strong command of Microsoft office.</div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773162592505" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773162592505" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Sites Civil Engineer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773162592505" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Network Operations Department Location: LattakiaScope of Work<ul><li>Monitor the construction of civil works related to Syriatels telecom sites through reviewing civil designs and technical submittals, evaluating findings, materials and conducting inspection visits.  </li><li>Verify contractors civil works according to Syriatel standards, approved designs and adopted engineering codes, conduct the acceptance of civil works and sign the required documents and acceptance. </li><li>Prepare needed survey documents (Layout, Site Request, etc.) according to Syriatel standards. </li><li>Create and maintain all civil design documents for all telecom sites. </li><li>Apply acceptance for contractor works during and after the implementation in order to ensure the work is done on time and according to Syriatel standards. </li><li>Calculate, control, oversee & accept implemented quantities for all construction works. </li><li>Handle all issues would appear during the implementation phase, coordinate with all stakeholders and take necessary decisions and actions to ensure being solved within proper timeframe. </li><li>Receive, handle, follow up, accept all modification, renovation, and dismantling site requests, coordinate with all stakeholders to reach the most cost efficient and suitable work plan. </li><li>Follow up on site the curing period for concrete works, accept the metallic structure, test and accept the verticality of all towers and monopoles according to site approved civil plan. </li><li>Control and arrange the civil materials in all Syriatel Warehouse upon the need of work. </li><li>Conduct sites visit with contractor in order to prepare bill of quantity (BOQ) related to fiber project. </li><li>Check & follow up all fiber-optics implemented works according to sites civil plan </li><li>Prepare reports related to site visit (acceptance and verification) and send them to HOS for review. </li><li>Follow up the time schedule for all ongoing works and submit progress reports to HOS. </li><li>Provide support when needed to fill and update collected data on site Database including all needed files, reports & layouts with outputs & arrange for all needed inputs for draftsmen to build layout for sites. </li><li>Perform and accept topographic survey for tower database using TOTAL STATION device to get layout for location, release verticality & deformity report when requested. </li><li>Get inventory for installed civil equipment on type of support during site database visit when requested. </li><li>Conduct sites visit when needed for overseeing civil corrective maintenance implemented by contractor including civil maintenance work, grass removing, isolation complaints and security issues. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.       </li></ul>Essential Requirements<ul><li>Education: Bachelors Degree in Civil Engineering.</li><li>Experience: 1 year of civil engineering experience is required.</li></ul> Desirable Requirements<ul><li>English Level:</li></ul>Strong command of English.<ul><li>Computer Skills:   </li></ul>Strong command of Microsoft office.</div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775119949181" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775119949181" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Telecom Purchasing Buyer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775119949181" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true">Department: Procurement Location: Damascus, SyriaScope of Work<ul><li>Handle all Telecom purchasing requests related to GSM & Technical equipment/solutions, ensure obtaining the best offers from providers and follow up purchasing activities. </li><li>Handle Telecom purchasing requests according to preset criteria.</li><li>Seek new providers in accordance with predefined criteria in coordination with Business Technology & IT Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Identify specifications and prices related to the best technology of GSM/ Technical equipment and services available in the market and update related records per requisition.</li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and history log for requested materials/services on a regular basis and ensure getting the best deal.</li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business needs.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Telecom Purchasing HOS for review.</li><li>Prepare and issue Procurement documents LOI (Letter of Intent) and LPO (Letter of Purchase Order) in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request.</li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit.</li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.     </li></ul>       Essential Requirements<ul><li>Bachelors Degree in Telecom Engineering.</li><li>1 year procurement experience is a plus, preferably in Telecom.</li></ul>Desirable Requirements<ul><li>English Level: Strong command of English</li><li>Computer Skills: Strong command of Microsoft office. </li><li>SPSM is a plus.</li></ul></div></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775120164283" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775120164283" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Transport Planning Access Engineer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775120164283" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Network Engineering Department Location: Damascus, SyriaScope of Work<ul><li>Plan, design and engineer transport access network (MW & Optical) based on network annual requirements and corporate strategy.</li><li>Plan and design Transport Planning Access network based on annual requirements and corporate strategy.</li><li>Work in coordination with providers on preparing low-level design and check the relevant bill of materials (BOM).</li><li>Update network documentation upon network change.</li><li>Issue transport access plan of metro Ethernet network expansion. </li><li>Validate network survey prepared by Radio Engineer, conduct surveys for new radio sites / aggregation nodes and prepare the related reports.</li><li>Monitor daily measurements and KPIs of network performance, analyze network underperformance and issue the corrective action plans.</li><li>Provide the required network optimization in terms of capacity and performance on a monthly basis. </li><li>Prepare work orders related to transport network and submit them to Transport Planning Access HOS for review.</li><li>Maintain & update accurately all business-related systems & databases of management system and all performed activities in Transport Planning database. </li><li>Conduct site visit to ensure the implemented plan and prepare related reports.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.       </li></ul>       Essential Requirements<ul><li>Bachelors Degree in Telecom/Computer/IT/Electronic Engineering.</li><li>1 Year of Technical Experience preferably in Telecom is a plus.</li></ul> Desirable Requirements<ul><li>English Level: Strong command of English</li><li>Computer Skills: Strong command of Microsoft office.</li></ul></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775120178933" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775120178933" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Business Technology & IT Purchasing Buyer▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775120178933" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Procurement Department  Location: Damascus, Syria Scope of Work:<ul><li>Handle all Business Technology and IT Purchasing requests, ensure obtaining the best offers from providers and follow up purchasing activities</li><li>Handle Business Technology & IT Purchasing requests according to preset criteria.</li><li>Benchmark the market price by regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Business Technology & IT Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Visit provider premises when needed, negotiate prices and get quotations. </li><li>Identify materials / services specifications and prices related to Business Technology & IT equipment/solutions and ensure their availability in the market and update related records per requisition.</li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and related historical log for requested materials/services on a regular basis and negotiate with approved providers to ensure getting the best deal. </li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business need.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Business Technology & IT Purchasing HOS for review.</li><li>Prepare and issue Procurement Documents LOI (Letter of Intent), LPO (Letter of Purchase Order in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request. </li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit.</li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.       </li></ul>Essential Requirements:<ul><li> Bachelors Degree in IT, Computer Engineering or equivalent.</li><li> 1-year procurement experience is a plus, preferably in Telecom.</li></ul>Desirable Requirements:<ul><li>English Level:  Strong command of English.</li><li>Computer Skills: Strong command of Microsoft office.</li><li> SPSM is a plus.</li></ul></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775120239884" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775120239884" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Vehicles Maintenance Controller▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775120239884" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Administration  Location: Damascus, Syria Scope of Work:<ul><li>Ensure all Syriatel vehicles serviceability by conducting regular spot checks on contracted workshops and validating heavy and regular maintenance services provided to be aligned with the criteria and demands of Syriatel.</li><li>Conduct preventive physical checking on Syriatel vehicles to minimize any future breakdown, and prepare a vehicle statement report and send to management.</li><li>Check all Syriatel vehicles maintenance plan in coordination with Fleet Support team, follow up the implementation and the recommended solutions to be set in the preventive maintenance plan.</li><li>Check physically vehicles performance status and functioning and provide Fleet Support team with the recommended actions to be used in an efficient way.</li><li>Verify the on-hold vehicles serviceability by conducting drive test and recommend adjusting controls and systems to be put in service.</li><li>Check and verify vehicles heavy maintenance requests (VMRs), follow up vehicles maintenance with provider and prepare related reports to direct management.</li><li>Conduct spot-checking on maintenance services in workshops to ensure their efficiency and validate according to a preset criteria and standards, which meet Syriatel demands.</li><li>Conduct vehicle drive test after maintenance to ensure effective functioning and escalate abnormal behavior to management.</li><li>Evaluate technically the workshops maintenance activities in terms of delivery time, equipment availability & quality and recommend the best provider in coordination with Fleet Support team.</li><li>Check and verify the accuracy of all invoices related to vehicles maintenance according to the agreed maintenance conditions, and actual provided service.</li><li>Provide recommendations regarding the suitable solutions/ workshops if facing an accident according to the damage level.</li><li>Provide recommendations on the condition of old vehicles parts, whether to keep, to be sent for maintenance or not needed.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.    </li></ul>Essential Requirements<ul><li>Diploma in Mechanical Engineering.</li><li>2 years experience of Vehicles Mechanic are required.</li></ul>Desirable Requirements<ul><li>English Level: Basic Working Knowledge of English</li><li>Microsoft Office: Basic Working Knowledge of Microsoft Office</li></ul></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775123175460" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775123175460" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Marketing & Commodity Purchasing HOU▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775123175460" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;">Department: Procurement Location: Damascus, SyriaScope of Work<ul><li>Manage Marketing & Commodity Purchasing, Agreements & Outdoor Panels activities, oversee implementation of purchase orders according to purchasing policies, processes, procedures, and units plans to ensure best deals for Syriatel and mutually beneficial provider relationship.</li><li>[Communicate with the concerned regarding Syriatel projects and services roadmap from purchasing point of view.</li><li>Clarify, check & review business needs and justifications for requested materials / services to ensure smart spending. </li><li>Review and approve the Purchase requests received from concerned Departments/Units and manage their spending, and review the terms and conditions of any frame agreement. </li><li>Negotiate contracts/frame agreements with key Providers to get best deal for material / services when needed.</li><li>Evaluate and negotiate critical deals with high financial impact.</li><li>Conduct commercial evaluation for critical projects as part of the evaluation committee.</li><li>Review the commercial evaluation of the received offers & recommend the best deal.</li><li>Review and approve purchase orders, release payment orders, LOI (letter of intent), LPO (letter of purchase order), and all related reports.</li><li>Participate in defining the criteria for providers performance evaluation to be applied by Marketing & Commodity Purchasing and Supply & Delivery Units.</li><li>Ensure effective solving of providers and Departments complaints related to purchasing activities and provide support when needed.</li><li>Acquire management committee feedback for the requests cost above limit defined in related policies and procedures.</li><li>Visit providers premises when needed, negotiate prices and get the best deal. </li><li>Participate in seeking new good providers in coordination with HOSs & buyers in the Unit.</li><li>Review and approve the list of providers which is updated by Purchasing analyst depending on Marketing & Commodity Purchasing, Commodity Agreement HOSs.</li><li>Establish and maintain good relationships with chain of good providers.</li><li>Interview candidates and provide recommendations to direct line of authority.</li><li>Manage efficient and effective allocation and utilization of resources (financial, human, physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.</li><li>Review & approve the Units yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.</li><li>Set, develop Unit KPIs and update when needed.</li><li>Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently. </li><li>Conduct Staff Meeting with team members in all regions minimum twice a year to reinforce Corporate Culture and Values and discuss team related issues and concerns.</li></ul>Essential Requirements<ul><li>Bachelor Degree / MBA or equivalent</li><li>10 Years of relevant experience including 5 Years leadership experience is required.</li></ul>Desirable Requirements<ul><li> English Level:     Strong command of English.</li><li>Computer Skills:  Strong command of Microsoft office.</li><li>Senior Professional in Supply Management (SPSM) is a plus.</li><li>Certified Supply Chain Management (CSCM) is a plus.</li></ul></div></div> <div class="fr-expandable-content" contenteditable="false" data-id="expandable-1777542237224" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1777542237224" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;">Contact Center Representative▼</div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1777542237224" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true">Department: Customer Service  Location: Aleppo, SyriaScope of Work<ul><li>Respond, handle and follow up customer inquiries and provide customers with information about Syriatel offers, services and products through (phone call or Syriatel Online Channels, External e-mails, SMS, etc.) with excellent quality.</li><li>Promote and sell RBT Ring Back Tone songs through answering DJ calls and SMS in a professional manner.</li><li>Handle Corporate & VIP customers calls and respond to their inquiries in adequate manner.</li><li>Respond to customers inquiries related to ISP Internet Service Provider service in a professional manner.</li><li>Register customers complaints related to service, inquiries and suggestion on the related system to be handled by concerned party.</li><li>Report all detected problems whether its related to customers feedback or system errors to the direct line of authority.</li><li>Respond to abusing calls professionally and report all cases to direct line of authority.</li><li>Call back all DJ abandoned calls.</li><li>Receive all requests related to coverage complains via (Calls, POS, Self App, etc.) in coordination with concerned parties.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.</li><li>Contribute to the continuous improvement of Syriatel Quality Management System.</li></ul> Essential Requirements<ul><li>Education: Undergraduate / Diploma. </li></ul>Desirable Requirements<ul><li>English Level:</li></ul>Conversation: FairWriting: FairComprehension: Fair<ul><li>Microsoft Office:</li></ul>Word: Fair        Excel: FairNeeded candidates for this position : 2</div></div></div>

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