الإشارات
عن سيريتلمشاركة
<p>Join our Team!</p><p>We are looking for motivated and talented professionals who are eager to grow, innovate, and contribute to shaping the future of connectivity in Syria.</p><p><a href="https://www.syriatel.sy/apply-here">Application Form</a></p><p><br></p><p><br></p><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773143805675" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773143805675" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Engineering Purchasing Buyer</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773143805675" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Handle all Engineering Purchasing requests which are related to construction, renovation materials and services received from Engineering & Facility Management Department and ensure obtaining the best offers from providers and follow up purchasing activities.</li><li>Handle engineering purchasing requests, according to preset criteria.</li><li>Benchmark the market price by regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Engineering Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Visit Providers premises when needed, negotiate prices and get quotations.</li><li>Identify specifications and prices related to construction, renovation materials and services, ensure their availability in the market and update related records per requisition. </li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and related historical log for requested materials/services on a regular basis and negotiate with approved providers to ensure getting the best deal.</li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business need.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Engineering Purchasing HOS for review.</li><li>Prepare and issue Procurement Documents LOI (Letter of Intent), LPO (Letter of Purchase Order in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request. </li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit. </li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Civil/Electrical/Mechanical Engineering.</li><li>1 year procurement experience is a plus, preferably in Telecom</li><li>SPSM is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773162582657" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773162582657" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Sites Civil Engineer</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773162582657" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations Department</strong><br><strong>Location:</strong> Aleppo</p><p><strong>Position Duties:</strong></p><ul><li>Monitor the construction of civil works related to Syriatels telecom sites through reviewing civil designs and technical submittals, evaluating findings, materials and conducting inspection visits. </li><li>Verify contractors civil works according to Syriatel standards, approved designs and adopted engineering codes, conduct the acceptance of civil works and sign the required documents and acceptance. </li><li>Prepare needed survey documents (Layout, Site Request, etc.) according to Syriatel standards. </li><li>Create and maintain all civil design documents for all telecom sites. </li><li>Apply acceptance for contractor works during and after the implementation in order to ensure the work is done on time and according to Syriatel standards. </li><li>Calculate, control, oversee & accept implemented quantities for all construction works. </li><li>Handle all issues would appear during the implementation phase, coordinate with all stakeholders and take necessary decisions and actions to ensure being solved within proper timeframe. </li><li>Receive, handle, follow up, accept all modification, renovation, and dismantling site requests, coordinate with all stakeholders to reach the most cost efficient and suitable work plan. </li><li>Follow up on site the curing period for concrete works, accept the metallic structure, test and accept the verticality of all towers and monopoles according to site approved civil plan. </li><li>Control and arrange the civil materials in all Syriatel Warehouse upon the need of work. </li><li>Conduct sites visit with contractor in order to prepare bill of quantity (BOQ) related to fiber project. </li><li>Check & follow up all fiber-optics implemented works according to sites civil plan </li><li>Prepare reports related to site visit (acceptance and verification) and send them to HOS for review. </li><li>Follow up the time schedule for all ongoing works and submit progress reports to HOS. </li><li>Provide support when needed to fill and update collected data on site Database including all needed files, reports & layouts with outputs & arrange for all needed inputs for draftsmen to build layout for sites. </li><li>Perform and accept topographic survey for tower database using TOTAL STATION device to get layout for location, release verticality & deformity report when requested. </li><li>Get inventory for installed civil equipment on type of support during site database visit when requested. </li><li>Conduct sites visit when needed for overseeing civil corrective maintenance implemented by contractor including civil maintenance work, grass removing, isolation complaints and security issues. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Civil Engineering</li><li>1 year of civil engineering experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775120239884" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775120239884" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Vehicles Maintenance Controller</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775120239884" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Administration</strong><br><strong> Location:</strong> Damascus, Syria </p><p><strong>Position Duties:</strong></p><ul><li>Ensure all Syriatel vehicles serviceability by conducting regular spot checks on contracted workshops and validating heavy and regular maintenance services provided to be aligned with the criteria and demands of Syriatel.</li><li>Conduct preventive physical checking on Syriatel vehicles to minimize any future breakdown, and prepare a vehicle statement report and send to management.</li><li>Check all Syriatel vehicles maintenance plan in coordination with Fleet Support team, follow up the implementation and the recommended solutions to be set in the preventive maintenance plan.</li><li>Check physically vehicles performance status and functioning and provide Fleet Support team with the recommended actions to be used in an efficient way.</li><li>Verify the on-hold vehicles serviceability by conducting drive test and recommend adjusting controls and systems to be put in service.</li><li>Check and verify vehicles heavy maintenance requests (VMRs), follow up vehicles maintenance with provider and prepare related reports to direct management.</li><li>Conduct spot-checking on maintenance services in workshops to ensure their efficiency and validate according to a preset criteria and standards, which meet Syriatel demands.</li><li>Conduct vehicle drive test after maintenance to ensure effective functioning and escalate abnormal behavior to management.</li><li>Evaluate technically the workshops maintenance activities in terms of delivery time, equipment availability & quality and recommend the best provider in coordination with Fleet Support team.</li><li>Check and verify the accuracy of all invoices related to vehicles maintenance according to the agreed maintenance conditions, and actual provided service.</li><li>Provide recommendations regarding the suitable solutions/ workshops if facing an accident according to the damage level.</li><li>Provide recommendations on the condition of old vehicles parts, whether to keep, to be sent for maintenance or not needed.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma in Mechanical Engineering.</li><li>2 years experience of Vehicles Mechanic are required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775123175460" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775123175460" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Marketing & Commodity Purchasing HOU</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775123175460" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Manage Marketing & Commodity Purchasing, Agreements & Outdoor Panels activities, oversee implementation of purchase orders according to purchasing policies, processes, procedures, and units plans to ensure best deals for Syriatel and mutually beneficial provider relationship.</li><li>[Communicate with the concerned regarding Syriatel projects and services roadmap from purchasing point of view.</li><li>Clarify, check & review business needs and justifications for requested materials / services to ensure smart spending. </li><li>Review and approve the Purchase requests received from concerned Departments/Units and manage their spending, and review the terms and conditions of any frame agreement. </li><li>Negotiate contracts/frame agreements with key Providers to get best deal for material / services when needed.</li><li>Evaluate and negotiate critical deals with high financial impact.</li><li>Conduct commercial evaluation for critical projects as part of the evaluation committee.</li><li>Review the commercial evaluation of the received offers & recommend the best deal.</li><li>Review and approve purchase orders, release payment orders, LOI (letter of intent), LPO (letter of purchase order), and all related reports.</li><li>Participate in defining the criteria for providers performance evaluation to be applied by Marketing & Commodity Purchasing and Supply & Delivery Units.</li><li>Ensure effective solving of providers and Departments complaints related to purchasing activities and provide support when needed.</li><li>Acquire management committee feedback for the requests cost above limit defined in related policies and procedures.</li><li>Visit providers premises when needed, negotiate prices and get the best deal. </li><li>Participate in seeking new good providers in coordination with HOSs & buyers in the Unit.</li><li>Review and approve the list of providers which is updated by Purchasing analyst depending on Marketing & Commodity Purchasing, Commodity Agreement HOSs.</li><li>Establish and maintain good relationships with chain of good providers.</li><li>Interview candidates and provide recommendations to direct line of authority.</li><li>Manage efficient and effective allocation and utilization of resources (financial, human, physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.</li><li>Review & approve the Units yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.</li><li>Set, develop Unit KPIs and update when needed.</li><li>Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently. </li><li>Conduct Staff Meeting with team members in all regions minimum twice a year to reinforce Corporate Culture and Values and discuss team related issues and concerns.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelor Degree / MBA or equivalent</li><li>10 Years of relevant experience including 5 Years leadership experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li> <strong>English Level: </strong>Strong command of English.</li><li><p><strong>Microsoft Office</strong><strong>: </strong>Strong command of Microsoft office.</p></li><li><p>Senior Professional in Supply Management (SPSM) is a plus.</p></li><li><p>Certified Supply Chain Management (CSCM) is a plus.</p></li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1777542237224" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1777542237224" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Contact Center Representative</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1777542237224" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Customer Service </strong><br><strong>Location:</strong> Aleppo, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Respond, handle and follow up customer inquiries and provide customers with information about Syriatel offers, services and products through (phone call or Syriatel Online Channels, External e-mails, SMS, etc.) with excellent quality.</li><li>Promote and sell RBT Ring Back Tone songs through answering DJ calls and SMS in a professional manner.</li><li>Handle Corporate & VIP customers calls and respond to their inquiries in adequate manner.</li><li>Respond to customers inquiries related to ISP Internet Service Provider service in a professional manner.</li><li>Register customers complaints related to service, inquiries and suggestion on the related system to be handled by concerned party.</li><li>Report all detected problems whether its related to customers feedback or system errors to the direct line of authority.</li><li>Respond to abusing calls professionally and report all cases to direct line of authority.</li><li>Call back all DJ abandoned calls.</li><li>Receive all requests related to coverage complains via (Calls, POS, Self App, etc.) in coordination with concerned parties.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.</li><li>Contribute to the continuous improvement of Syriatel Quality Management System.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Undergraduate / Diploma.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul><p><strong>Needed candidates for this position : 2</strong></p></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778052176008" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778052176008" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Treasury Control HOS</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778052176008" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Finance</strong><strong><br> Location</strong><strong>: Damascus, Syria</strong></p><p><strong>Position Duties:</strong></p><ul><li>Ensure handling the resolution of reverse payment requests.</li><li>Ensure matching on a daily basis the actual cash collected from POSs/Kiosks and ADSL against Billing system.</li><li>Review on a daily basis the reconciliation report related to cash received by Cash Collection Representative and the related deposits in banks.</li><li>Review the report of received cheques and ensure following up the closure of related invoices on billing system.</li><li>Ensure following up the clearance of bank transfers received from corporate customers, governmental institutions, and international organizations and ensure that their invoices are closed in the billing system.</li><li>Review the monthly claims of withdrawn Abili recharge balances processed by banks ATM machines or any sales channels.</li><li>Review the prepared reports, CDs of cash collections in order to be delivered to Syrian Telecommunications & Post Regulatory Authority (SY-TPRA).</li><li>Ensure refilling the requested Abili bank accounts by approved order on system on a timely manner. </li><li>Ensure checking all cash increase related to POSs and closing all related complaints to refund customer with needed amount.</li><li>Ensure checking refunds amount related to POSs with billing system (web report) matching with mails and out of reports cases with all Regions.</li><li>Review the report of matching all USSD transactions between the following three sources bank mail, bank statement, and MIS integration.</li><li>Review the prepared report of cash collection and match the data of treasury control with Oracle- </li><li>Ensure matching the daily transaction of central cash safe with the balances of oracle system.</li><li>Review the prepared report related to the status of all banks accounts, ensure monitoring the availability of cash in all banks accounts in order to determine the appropriate account for withdrawing in each payment request.</li><li>Interview candidates and provide recommendations to direct line of Authority.</li><li>Monitor and ensure efficient and appropriate use of resources (financial, human, physical, IT ….etc.) to achieve planned goals and support smart spending strategy.</li><li>Prepare Sections yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Unit Objectives into Section and Individual Objectives and ensure proper alignment.</li><li>Prepare, measure and maintain accurate Section & Individual KPIs on regular basis.</li><li>Coach, develop and motivate team members to reach optimum performance and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently. </li><li>Conduct Staff Meeting with team members in all regions on quarterly basis to reinforce Corporate Culture and Values and discuss team related issues and concerns.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Accounting</li><li>5 Years Accounting experience is required</li><li>Syrian CPA is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778155911671" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778155911671" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Sites Civil Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778155911671" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Network Operations Department</strong><br><strong>Location:</strong> Damascus </p><p><strong>Position Duties:</strong></p><ul><li>Monitor the construction of civil works related to Syriatels telecom sites through reviewing civil designs and technical submittals, evaluating findings, materials and conducting inspection visits. </li><li>Verify contractors civil works according to Syriatel standards, approved designs and adopted engineering codes, conduct the acceptance of civil works and sign the required documents and acceptance. </li><li>Prepare needed survey documents (Layout, Site Request, etc.) according to Syriatel standards. </li><li>Create and maintain all civil design documents for all telecom sites. </li><li>Apply acceptance for contractor works during and after the implementation in order to ensure the work is done on time and according to Syriatel standards. </li><li>Calculate, control, oversee & accept implemented quantities for all construction works. </li><li>Handle all issues would appear during the implementation phase, coordinate with all stakeholders and take necessary decisions and actions to ensure being solved within proper timeframe. </li><li>Receive, handle, follow up, accept all modification, renovation, and dismantling site requests, coordinate with all stakeholders to reach the most cost efficient and suitable work plan. </li><li>Follow up on site the curing period for concrete works, accept the metallic structure, test and accept the verticality of all towers and monopoles according to site approved civil plan. </li><li>Control and arrange the civil materials in all Syriatel Warehouse upon the need of work. </li><li>Conduct sites visit with contractor in order to prepare bill of quantity (BOQ) related to fiber project. </li><li>Check & follow up all fiber-optics implemented works according to sites civil plan </li><li>Prepare reports related to site visit (acceptance and verification) and send them to HOS for review. </li><li>Follow up the time schedule for all ongoing works and submit progress reports to HOS. </li><li>Provide support when needed to fill and update collected data on site Database including all needed files, reports & layouts with outputs & arrange for all needed inputs for draftsmen to build layout for sites. </li><li>Perform and accept topographic survey for tower database using TOTAL STATION device to get layout for location, release verticality & deformity report when requested. </li><li>Get inventory for installed civil equipment on type of support during site database visit when requested. </li><li>Conduct sites visit when needed for overseeing civil corrective maintenance implemented by contractor including civil maintenance work, grass removing, isolation complaints and security issues. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Civil Engineering</li><li>1 year of civil engineering experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778520264022" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778520264022" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Integration Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778520264022" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Business Technology & Digital</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Analyze, design, implement, test and deploy new services & Syriatel systems.</li><li>Develop new system with needed & approved SRS (Software requirement specifications).</li><li>Develop new modules on LunaNova.</li><li>Implement any protocol used by platforms when needed by BSS systems.</li><li>Integrate services channels, external parties and Syriatel systems with BSS systems.</li><li>Develop services and systems monitoring processes (such as alarms, reports).</li><li>Generate reports related to business need controls such as error and refund reports.</li><li>Perform daily checks to ensure that all the services and relevant systems are functioning properly.</li><li>Solve customers complaints received by Customer Service effectively and timely as per related policies and procedures and provide feedback about actions applied.</li><li>Maintain and update documentation for all applications and resources in the integration section. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Computer Science / IT Engineering is required.</li><li>1 Year of relevant experience is a plus, Preferably in Telecom<strong>.</strong></li><li>Oracle, UNIX, Java, .Net environment, C#, Web Servers and web services are plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Solid Command of English</li><li>Microsoft Office: Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778520891825" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778520891825" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Sites Acquisition Negotiator</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778520891825" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Legal & Governmental Affairs</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Seek and acquire locations for purchasing or renting within a pre-defined zone to install telecom sites, self-service machines (kiosks), and spaces for power supplies (Renewable, Generators). </li><li>Propose landlords and providers to MCP unit when a new location for premises, POS, warehouse, offices ...etc. is requested. </li><li>Negotiate with landlords, get the best deal and arrange for contract and agreement (New, Renewal, Relocation) whether with private or governmental parties.</li><li>Obtain the needed security approvals for telecom sites access except for locations related to Syrian Telecom.</li><li>Obtain governmental entities and security approvals for telecom sites installation, dismantling & maintenance.</li><li>Escort and facilitate installation, dismantling, fuel filling & provide support for all related activities when needed. </li><li>Obtain needed governmental approvals and coordinate with The General Establishment for Electricity for installation / relocation electricity counters, transformers, grid expansions to all premises & following up solving electricity problems.</li><li> Facilitate executing transportation mission between all regions when needed. </li></ul><p>Obtain needed governmental approvals and coordinate with The General Establishment for Electricity for installation / relocation electricity counters, transformers, grid expansions to all premises & following up solving electricity problems.</p><ul><li>Propose private providers in order to supply all premises with power as per request (including Amperes) & facilitate the installation and connecting to the locations.</li><li>Coordinate with The General Establishment of Water for water meters installation / dismantling in all Syriatel premises.</li><li>Submit and follow up objections related to electricity and water bills with public & private sectors.</li><li>Act as the focal point between Syriatel and landlords regarding their complaints related to (coverage, generators, civil works, disturbance ...etc.).</li><li>Prepare related expenses reports and invoices on a timely and accurate manner.</li><li>Act as the focal point between Syriatel and other operators regarding the collocation requests (site installation, electricity supply etc.) and get the needed approvals. </li><li>Maintain professional relationship with concerned in public and private sectors.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree.</li><li>2 Years of relevant experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Basic Working Knowledge of English.</li><li>Microsoft Office: Solid Command of Microsoft Office.</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778522422441" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778522422441" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Facility Civil Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778522422441" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations</strong><br><strong>Location:</strong> Lattakia, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Conduct site survey to set the construction requirements of Syriatel premises and </li></ul><p> critical facilities.</p><ul><li>Prepare civil designs of Syriatel premises and critical facilities (New / Existed) based on requirements that are set according to site survey results, and technical studies received from Enterprise Critical Facilities Section. </li><li>Review structural design and Consultant reports prepared by consultant for Syriatel premises and critical facilities. </li><li>Review technical submittals (documents, drawings, etc…) prepared by providers or contractors and provide recommendations. </li><li>Coordinate with other sections in EFM Dept. to design and prepare for the implementation of construction and renovation of Syriatel facilities. </li><li>Set and review the materials specifications and BOQs (bill of quantities) of civil works based on design and send them to Facility Engineering HOS. </li><li>Prepare and review cost estimation based on historical data of civil works when requested. </li><li>Check and follow up civil works implemented by contractors in Syriatel premises and critical facilities through filed visits to ensure implementation of the approved design and engineering codes and apply final acceptance. </li><li>Carry out site visits regularly and when requested to check the structural situation of the facility in order to avoid any problem. </li><li>Inspect civil work materials in warehouse received from provider and returned from Syriatel premises and critical facilities when requested. </li><li>Prepare the terms and conditions of civil works & follow up the progress of new premises and critical facilities construction and existing facilities renovation and maintenance and escalate delays to ensure timely implementation of the related plans. </li><li>Participate with HOS in the technical assessments of relevant quotations and offers. </li><li>Follow up the progress of implemented civil works by contractor, report status and escalate delays. </li><li>Maintain records of Syriatel premises and critical facilities structural, civil documentation (drawings, standards,..) and update them upon any change. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelor degree in Civil Engineering. </li><li>1 year of civil engineering experience is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Solid Command of English.</li><li>Microsoft Office: Basic Working Knowledge of Microsoft Office.</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778522915162" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778522915162" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Business Support Systems Analyst</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778522915162" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Business Technology & Digital</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Meet with the various project stakeholders in order to understand their vision, needs and the expected output from the requested application/system.</li><li>Analyze BSS (Business Support Systems) existing processes/modules/systems to uncover areas for improvement, and developing optimization strategies and implementing enhancement solutions.</li><li>Perform requirements analysis and produce written documentation to present to stakeholders such as use cases, user acceptance plans, process flows, functional and specification requirements documents, and others. </li><li>Design new BSS processes/modules/systems resulting in system-design document and participate in implementation and development.</li><li>Convert business needs to clear technical specification and define clear scope of deliverables from different entities to meet the business requirements. </li><li>Prepare the RFP (Request for Proposal) for BSS required external systems.</li><li>Analyze the requested changes on business requirements and define their impacts on various BSS processes/modules/systems. </li><li>Ensure that BSS solutions meet business needs and requirements.</li><li>Produce guidelines and manuals for the BSS Ecosystems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors degree in Computer engineering or equivalent fields is required.</li><li>3 years experience in relevant domain are required</li><li>Entry Certificate in Business Analysis™ (ECBA®) is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Solid Command of English.</li><li>Microsoft Office: Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1779172651073" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1779172651073" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Talent Development Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1779172651073" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Human Capital Management</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Contribute in the development of the companys Succession Planning Program and Career Development Initiatives and follow up its implementation.</li><li>Prepare and follow up Individual Development Plans.</li><li>Review all Departments Functional/Individual objectives to ensure they are SMART, cascaded, review KPIs Key Performance Indicators.</li><li>Handle Employee Performance Evaluation Cycles including the appraisal system and complaints.</li><li>Prepare Performance Improvement Plans (PIP), follow up till closing.</li><li>Initiate the required actions for ECS employees at the end of the cycle based on the skills and concerned feedback.</li><li>Set the required programs for all employees based on the conducted assessment on the required skills.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.<strong> </strong></li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in Business Administration is required.</li><li>1 Year<s>s</s> of HR Experience is required</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780488074712" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780488074712" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Marketing Communications HOU</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780488074712" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Marketing</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Build and contribute to the ongoing development and improvement of Syriatel communication system.</li><li>Propose and plan different corporate activities that can be incorporated within advertising, promotional, events and CSR budgets in alignment with corporates objectives.</li><li>Manage the development and improvement of media strategy final draft, approve media plans, and maintain and ensure a coherent brand image through the different communication channels and available communication mix.</li><li>Develop communication action plan/calendar and manage its implementation as approved.</li><li>Manage the development of advertising, and promotional plans and their tools, to convey the needed key messages to Syriatel audience and contribute to increasing Syriatel revenue.</li><li>Approve all creative briefs prepared by Creative team, and provide enhancement recommendations.</li><li>Review, enhance and approve events and CSR annual plans in alignment with Syriatel strategy.</li><li>Manage the development of all E-Communication activities, social media networking, and all Syriatel websites and intranet.</li><li>Provide recommendations to the marketing brief and approve the final version that shall be presented to advertising agencies.</li><li>Manage the preparation of press conferences, review and approve press releases.</li><li>Approve the cancellation/renewal of all media providers and sponsorships contracts.</li><li>Review and approve the final new proposed panel location evaluation and the defined budget.</li><li>Approve events, exhibitions, sponsorships, and CSR initiatives based on the evaluation form, and manage the relevant planning, design and implementation.</li><li>Participate with Marketing Director in the planning of promotional items, approve samples in terms of design and quality, and ensure the proper preparation.</li><li>Propose, review, and approve new ideas to develop Syriatel products and follow up with concerned parties for proper implementation or enhancement.</li><li>Establish and maintain solid relationships with events organizers, charity and humanitarian organizations, and all advertising and communications channels.</li><li>Interview candidates and provide recommendations to direct line of authority</li><li>Manage efficient and effective allocation and utilization of resources (financial, human ,physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.</li><li>Review & approve the Units yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.</li><li>Set, develop Unit KPIs and update when needed.</li><li>Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently.</li><li>Conduct Staff Meeting with team members minimum twice a year per region, and discuss team related issues and concerns.</li><li>Reinforce Corporate Culture and values by living them, communicating them to the team, and ensuring full adherence.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>MBA or equivalent is required </li><li>Bachelors Degree in Marketing / Business Administration is required.</li><li>10 Years of marketing experience including 5 Years leadership experience are required, preferably in Telecom </li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level: </strong>Solid Command of English.</li><li><strong>Microsoft Office: </strong>Solid Command of Microsoft Office.</li><li>Knowledge of Photoshop/ Illustrator/InDesign are a plus</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780489177658" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780489177658" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">GSM Warehouse Keeper</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780489177658" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Hasaka, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Check PO approval status concerning newly received shipments and coordinate with purchasing unit to accelerate the approval if needed.</li><li>Ensure that inspection area has enough space before receiving new shipments and approve downloading the shipment to the inspection area.</li><li>Check all received items and direct Warehouse Staff to complete receiving the items physically.</li><li>Match new purchased materials received by GSM Warehouse Staff with related Purchase Order (Item Description & Quantity). keep the deviated items in the GSM warehouse under custody for further action and report results to GSM Warehouse HOS.</li><li>Check packaging and materials status, report any damage to GSM Warehouse HOS and concerned parties regarding newly purchased items and items moved from other warehouses.</li><li>Receive items on Oracle Financial System, issue and sign ROM (Receipt of Material). </li><li>Coordinate with concerned Department for inspection if needed, send samples when required and ensure that the required action has been done on the related system.</li><li>Get the serial numbers of new purchased items/batteries related to network, insert them and complete the needed action on system. </li><li>Check that new purchased materials are arranged on shelves according to the related policy.</li><li>Ensure that existing materials barcode labels are tagged properly and have accurate information.</li><li>Check and approve the daily internal / external material requests, distribute the internal received MRs among WH staff. </li><li>Check the physical status of the stored materials on a regular basis, ensure that it is well organized, and report any damage/maintenance cases to GSM Warehouse HOS</li><li>Perform a daily stocktaking for items on stage, match them with the related balances on system.</li><li>Prepare daily report for warehouse Transactions.</li><li>Match Material issuance with physical withdrawn materials on stage upon preparing the requested material by GSM Warehouse Staff, and validate the issuance of materials on Oracle Financial System.</li><li>Supervise arranging materials in distribution cars, ensure that the items are organized in a secure way, and submit action on the related system.</li><li>Ensure that all issued materials have been delivered to distribution team.</li><li>Count physically the returned items to the GSM warehouse, match descriptions, and complete the needed action on system.</li><li>Coordinate for a daily stocktaking of items subject to (issuing or receiving transactions occurred during the previous day) and report results to GSM Warehouse HOS.</li><li>Participate in spot check, monthly and yearly physical inventory stocktaking, justify stocktaking discrepancies for warehouse under his responsibility and report all results to GSM warehouse HOS.</li><li>Check Items that need maintenance & coordinate with concerned parties.</li><li>Send Rubbish items report to PR Apprising team to proceed with appraisal after getting concerned parties approvals on monthly basis.</li><li>Coordinate with concerned Department on a quarterly basis to define sensitive materials list and update it upon any change.</li><li>Ensure sending the records related to and MI (Material Issuance) for archiving within the timeframe.</li><li>Participate in cascading Section Objectives into individuals objectives and ensure proper alignment.</li><li>Prepare measure and maintain accurate Individual KPIs on regular basis.</li><li>Coach and motivate team members to reach optimum performance and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Contribute to the continuous improvement of Syriatel Quality Management System</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma</li><li>1 year of Stores experience is required.</li></ul><p> </p><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level: </strong>Basic Working Knowledge of English</li><li><strong>Microsoft Office: </strong>Basic Working Knowledge of Microsoft Office.</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780985741595" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780985741595" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Employee Relations Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780985741595" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Human Capital Management</strong><br><strong>Location:</strong> Homs, Syria</p><p><strong>Position Duties</strong></p><ul><li>Prepare employees yearly visits plan to discuss employees concerns on business and personal levels.</li><li>Contact new recruits & internal transfer cases and their upper one during probation/ trial period, follow up their concerns and evaluate the progress.</li><li>Conduct exit interview with departing employees below HOS level.</li><li>Conduct field visit to all Syriatel premises when needed to ensure the proper implementation of corporate policies.</li><li>Conduct investigations and follow up violation, grievance, customers leaking information complaints of all employees below HOS level and prepare related warning letters.</li><li>Validate all recognitions and awards requests and prepare related to letters and certificates.</li><li>Suggest, prepare and implement employees entertainment / cultural related activities in coordination with the concerned Departments/committee.</li><li>Handle employees inquiries and concerns complaints including long sick leaves. </li><li>Handle business line requests based on valid complaints.</li><li>Conduct one-to-one sessions with targeted employees to collect required details, identify their conditions and needs, propose appropriate solutions , and provide recommendations to the Employee Relation HOS.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree, preferably in Business Administration</li><li>1 Year of HR Experience is a plus<strong> </strong></li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780987073371" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780987073371" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">IT Help Desk Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780987073371" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Enterprise IT & Development</strong><br><strong>Location:</strong> Homs, Syria</p><p><strong>Position Duties</strong></p><ul><li>Respond to all IT Help Desk received requests in a professional manner, provide support and follow up requests until resolving.</li><li>Troubleshoot workstation hardware and software, and conduct hardware failure and maintenance report.</li><li>Inspect, assess IT endpoint systems of Syriatel and gather the requirements in order to come up with the best solutions.</li><li>Participate in design, planning and development of IT helpdesk services and solutions based on business needs.</li><li>Test the feasibility of applying new technologies on IT hardware and software and provide pre-design figures and cost analysis accordingly.</li><li>Implement POC (Proof of Concept) environment to test new end-point technologies.</li><li>Implement, support the rollout, and test newly acquired applications.</li><li>Analyze the technical specifications of IT hardware and software in providers offers and conduct specifications acceptance for the delivered items. </li><li>Evaluate the returned IT hardware and report maintenance needs accordingly.</li><li>Test and evaluate new IT technologies.</li><li>Coordinate with various parties to accommodate IT needs for special events including seminars and exhibitions.</li><li>Research for new technologies applied worldwide that can reduce incidents solving time and enhance help desk operations.</li><li>Prepare manuals and documents of technical knowledge and lesson learned.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork</li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in Computer Science / IT Engineering</li><li>2 Years of experience in installation and supporting OS, desktop applications and hardware are required<strong> </strong></li></ul><p> </p><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780988616485" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780988616485" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Financial Controller - Director</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780988616485" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: </strong><strong>Finance Department</strong></p><p><strong>Location</strong>: Damascus, Syria </p><p><strong>Position Duties</strong></p><ul><li>Lead and supervise the monthly, quarterly, and annual financial closing process, ensuring accurate and timely preparation of financial statements under IFRS and local statutory requirements.</li><li>Manage the balance sheet review and reconciliation of all major accounts, including banks, suppliers, customers, advances, accruals, provisions, tax balances, fixed assets, payroll liabilities, and intercompany balances.</li><li>Lead and strengthen the financial controls across accounting, payments, procurement finance, payroll, CAPEX, fixed assets, tax, closing, and reporting processes and enforcing compliance.</li><li>Direct CAPEX and technology asset accounting: review capitalization, depreciation, and disposals; prevent unsupported capitalization.</li><li>Ensure timely and accurate processing of company-wide payroll transfers, and oversee the accruals, provisions, verification, and archiving of all Finance Department records to maintain a secure and auditable documentation system.</li><li>Ensure payment vouchers comply with DOA, budget, tax; review bank reconciliation; coordinate treasury; escalate high-risk payments to CFO.</li><li>Control the full income tax audit cycle, ensuring compliance with local statutory reporting and telecom regulatory financial requirements.</li><li>Ensure accurate accounting for telecom revenue, revenue share, interconnection, roaming, dealer commissions, regulatory fees, and customer balances.</li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li>MBA or equivalent is required.</li><li>Bachelors Degree in Accounting or equivalent</li><li>Minimum 10–12 years of experience in accounting, financial control, audit, or finance leadership.</li><li>Minimum 5 years in a senior financial control or reporting role</li></ul><p><strong>Desirable Requirements</strong></p><ol><li><u>Professional Certification:</u> CPA, ACCA, CMA, CA, or equivalent</li><li><u>English Level: Excellent command of English.</u></li><li><u>Microsoft Office: Excellent command of Microsoft Office.</u></li></ol></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1781002629408" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1781002629408" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Transport Planning Core Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink:0;margin-left:8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1781002629408" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Engineering</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Plan and design IP (Internet Protocol) networks and expansion based on annual requirements and corporate strategy.</li><li>Work in coordination with providers on preparing low level design and check the relevant bill of materials.</li><li>Provide integration plan for new node / service over IP networks.</li><li>Update IP networks documentation upon network change.</li><li>Monitor daily measurements and KPIs of network performance, analyze network underperformance and issue the corrective action plans & related reports.</li><li>Provide the required network optimization in terms of capacity and performance regularly.</li><li>Prepare work orders related to transport network and submit them to Transport Planning Core HOS for review.</li><li>Collect and analyze network performance data on a regular basis to provide the related performance reports.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.<strong> </strong></li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in Telecom Engineering/Computer/IT/Electronic Engineering.</li><li>1 Year of Relevant Experience Preferably in Telecom is a plus</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li></ul><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</div></div><br>