<p>Join our Team!</p><p>We are looking for motivated and talented professionals who are eager to grow, innovate, and contribute to shaping the future of connectivity in Syria.</p><p><a href="https://www.syriatel.sy/apply-here">Application Form</a></p><p><br></p><p><br></p><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773143805675" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773143805675" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Engineering Purchasing Buyer</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773143805675" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Handle all Engineering Purchasing requests which are related to construction, renovation materials and services received from Engineering & Facility Management Department and ensure obtaining the best offers from providers and follow up purchasing activities.</li><li>Handle engineering purchasing requests, according to preset criteria.</li><li>Benchmark the market price by regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Engineering Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Visit Providers premises when needed, negotiate prices and get quotations.</li><li>Identify specifications and prices related to construction, renovation materials and services, ensure their availability in the market and update related records per requisition. </li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and related historical log for requested materials/services on a regular basis and negotiate with approved providers to ensure getting the best deal.</li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business need.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Engineering Purchasing HOS for review.</li><li>Prepare and issue Procurement Documents LOI (Letter of Intent), LPO (Letter of Purchase Order in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request. </li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit. </li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Civil/Electrical/Mechanical Engineering.</li><li>1 year procurement experience is a plus, preferably in Telecom</li><li>SPSM is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1773162582657" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1773162582657" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Sites Civil Engineer</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1773162582657" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations Department</strong><br><strong>Location:</strong> Aleppo</p><p><strong>Position Duties:</strong></p><ul><li>Monitor the construction of civil works related to Syriatels telecom sites through reviewing civil designs and technical submittals, evaluating findings, materials and conducting inspection visits. </li><li>Verify contractors civil works according to Syriatel standards, approved designs and adopted engineering codes, conduct the acceptance of civil works and sign the required documents and acceptance. </li><li>Prepare needed survey documents (Layout, Site Request, etc.) according to Syriatel standards. </li><li>Create and maintain all civil design documents for all telecom sites. </li><li>Apply acceptance for contractor works during and after the implementation in order to ensure the work is done on time and according to Syriatel standards. </li><li>Calculate, control, oversee & accept implemented quantities for all construction works. </li><li>Handle all issues would appear during the implementation phase, coordinate with all stakeholders and take necessary decisions and actions to ensure being solved within proper timeframe. </li><li>Receive, handle, follow up, accept all modification, renovation, and dismantling site requests, coordinate with all stakeholders to reach the most cost efficient and suitable work plan. </li><li>Follow up on site the curing period for concrete works, accept the metallic structure, test and accept the verticality of all towers and monopoles according to site approved civil plan. </li><li>Control and arrange the civil materials in all Syriatel Warehouse upon the need of work. </li><li>Conduct sites visit with contractor in order to prepare bill of quantity (BOQ) related to fiber project. </li><li>Check & follow up all fiber-optics implemented works according to sites civil plan </li><li>Prepare reports related to site visit (acceptance and verification) and send them to HOS for review. </li><li>Follow up the time schedule for all ongoing works and submit progress reports to HOS. </li><li>Provide support when needed to fill and update collected data on site Database including all needed files, reports & layouts with outputs & arrange for all needed inputs for draftsmen to build layout for sites. </li><li>Perform and accept topographic survey for tower database using TOTAL STATION device to get layout for location, release verticality & deformity report when requested. </li><li>Get inventory for installed civil equipment on type of support during site database visit when requested. </li><li>Conduct sites visit when needed for overseeing civil corrective maintenance implemented by contractor including civil maintenance work, grass removing, isolation complaints and security issues. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Civil Engineering</li><li>1 year of civil engineering experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775120239884" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775120239884" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Vehicles Maintenance Controller</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775120239884" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Administration</strong><br><strong> Location:</strong> Damascus, Syria </p><p><strong>Position Duties:</strong></p><ul><li>Ensure all Syriatel vehicles serviceability by conducting regular spot checks on contracted workshops and validating heavy and regular maintenance services provided to be aligned with the criteria and demands of Syriatel.</li><li>Conduct preventive physical checking on Syriatel vehicles to minimize any future breakdown, and prepare a vehicle statement report and send to management.</li><li>Check all Syriatel vehicles maintenance plan in coordination with Fleet Support team, follow up the implementation and the recommended solutions to be set in the preventive maintenance plan.</li><li>Check physically vehicles performance status and functioning and provide Fleet Support team with the recommended actions to be used in an efficient way.</li><li>Verify the on-hold vehicles serviceability by conducting drive test and recommend adjusting controls and systems to be put in service.</li><li>Check and verify vehicles heavy maintenance requests (VMRs), follow up vehicles maintenance with provider and prepare related reports to direct management.</li><li>Conduct spot-checking on maintenance services in workshops to ensure their efficiency and validate according to a preset criteria and standards, which meet Syriatel demands.</li><li>Conduct vehicle drive test after maintenance to ensure effective functioning and escalate abnormal behavior to management.</li><li>Evaluate technically the workshops maintenance activities in terms of delivery time, equipment availability & quality and recommend the best provider in coordination with Fleet Support team.</li><li>Check and verify the accuracy of all invoices related to vehicles maintenance according to the agreed maintenance conditions, and actual provided service.</li><li>Provide recommendations regarding the suitable solutions/ workshops if facing an accident according to the damage level.</li><li>Provide recommendations on the condition of old vehicles parts, whether to keep, to be sent for maintenance or not needed.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma in Mechanical Engineering.</li><li>2 years experience of Vehicles Mechanic are required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1775123175460" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1775123175460" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Marketing & Commodity Purchasing HOU</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1775123175460" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Manage Marketing & Commodity Purchasing, Agreements & Outdoor Panels activities, oversee implementation of purchase orders according to purchasing policies, processes, procedures, and units plans to ensure best deals for Syriatel and mutually beneficial provider relationship.</li><li>[Communicate with the concerned regarding Syriatel projects and services roadmap from purchasing point of view.</li><li>Clarify, check & review business needs and justifications for requested materials / services to ensure smart spending. </li><li>Review and approve the Purchase requests received from concerned Departments/Units and manage their spending, and review the terms and conditions of any frame agreement. </li><li>Negotiate contracts/frame agreements with key Providers to get best deal for material / services when needed.</li><li>Evaluate and negotiate critical deals with high financial impact.</li><li>Conduct commercial evaluation for critical projects as part of the evaluation committee.</li><li>Review the commercial evaluation of the received offers & recommend the best deal.</li><li>Review and approve purchase orders, release payment orders, LOI (letter of intent), LPO (letter of purchase order), and all related reports.</li><li>Participate in defining the criteria for providers performance evaluation to be applied by Marketing & Commodity Purchasing and Supply & Delivery Units.</li><li>Ensure effective solving of providers and Departments complaints related to purchasing activities and provide support when needed.</li><li>Acquire management committee feedback for the requests cost above limit defined in related policies and procedures.</li><li>Visit providers premises when needed, negotiate prices and get the best deal. </li><li>Participate in seeking new good providers in coordination with HOSs & buyers in the Unit.</li><li>Review and approve the list of providers which is updated by Purchasing analyst depending on Marketing & Commodity Purchasing, Commodity Agreement HOSs.</li><li>Establish and maintain good relationships with chain of good providers.</li><li>Interview candidates and provide recommendations to direct line of authority.</li><li>Manage efficient and effective allocation and utilization of resources (financial, human, physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.</li><li>Review & approve the Units yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.</li><li>Set, develop Unit KPIs and update when needed.</li><li>Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently. </li><li>Conduct Staff Meeting with team members in all regions minimum twice a year to reinforce Corporate Culture and Values and discuss team related issues and concerns.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelor Degree / MBA or equivalent</li><li>10 Years of relevant experience including 5 Years leadership experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li> <strong>English Level: </strong>Strong command of English.</li><li><p><strong>Microsoft Office</strong><strong>: </strong>Strong command of Microsoft office.</p></li><li><p>Senior Professional in Supply Management (SPSM) is a plus.</p></li><li><p>Certified Supply Chain Management (CSCM) is a plus.</p></li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1777542237224" style="margin: 0px;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1777542237224" style="cursor: pointer; padding: 10px; background-color: rgb(245, 245, 245); border: 1px solid rgb(221, 221, 221); margin: 0px; font-weight: bold; display: flex; align-items: center; justify-content: space-between;"><span class="fr-expand-text" contenteditable="true">Contact Center Representative</span><span class="fr-expand-icon" contenteditable="false" style="margin-right: 0px; flex-shrink: 0; margin-left: 8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1777542237224" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Customer Service </strong><br><strong>Location:</strong> Aleppo, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Respond, handle and follow up customer inquiries and provide customers with information about Syriatel offers, services and products through (phone call or Syriatel Online Channels, External e-mails, SMS, etc.) with excellent quality.</li><li>Promote and sell RBT Ring Back Tone songs through answering DJ calls and SMS in a professional manner.</li><li>Handle Corporate & VIP customers calls and respond to their inquiries in adequate manner.</li><li>Respond to customers inquiries related to ISP Internet Service Provider service in a professional manner.</li><li>Register customers complaints related to service, inquiries and suggestion on the related system to be handled by concerned party.</li><li>Report all detected problems whether its related to customers feedback or system errors to the direct line of authority.</li><li>Respond to abusing calls professionally and report all cases to direct line of authority.</li><li>Call back all DJ abandoned calls.</li><li>Receive all requests related to coverage complains via (Calls, POS, Self App, etc.) in coordination with concerned parties.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.</li><li>Contribute to the continuous improvement of Syriatel Quality Management System.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Undergraduate / Diploma.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul><p><strong>Needed candidates for this position : 2</strong></p></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778051879456" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778051879456" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Treasury Control HOS</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778051879456" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Finance</strong><strong><br> Location</strong><strong>: Damascus, Syria</strong></p><p><strong>Position Duties:</strong></p><ul><li>Ensure handling the resolution of reverse payment requests.</li><li>Ensure matching on a daily basis the actual cash collected from POSs/Kiosks and ADSL against Billing system.</li><li>Review on a daily basis the reconciliation report related to cash received by Cash Collection Representative and the related deposits in banks.</li><li>Review the report of received cheques and ensure following up the closure of related invoices on billing system.</li><li>Ensure following up the clearance of bank transfers received from corporate customers, governmental institutions, and international organizations and ensure that their invoices are closed in the billing system.</li><li>Review the monthly claims of withdrawn Abili recharge balances processed by banks ATM machines or any sales channels.</li><li>Review the prepared reports, CDs of cash collections in order to be delivered to Syrian Telecommunications & Post Regulatory Authority (SY-TPRA).</li><li>Ensure refilling the requested Abili bank accounts by approved order on system on a timely manner. </li><li>Ensure checking all cash increase related to POSs and closing all related complaints to refund customer with needed amount.</li><li>Ensure checking refunds amount related to POSs with billing system (web report) matching with mails and out of reports cases with all Regions.</li><li>Review the report of matching all USSD transactions between the following three sources bank mail, bank statement, and MIS integration.</li><li>Review the prepared report of cash collection and match the data of treasury control with Oracle- </li><li>Ensure matching the daily transaction of central cash safe with the balances of oracle system.</li><li>Review the prepared report related to the status of all banks accounts, ensure monitoring the availability of cash in all banks accounts in order to determine the appropriate account for withdrawing in each payment request.</li><li>Interview candidates and provide recommendations to direct line of Authority.</li><li>Monitor and ensure efficient and appropriate use of resources (financial, human, physical, IT ….etc.) to achieve planned goals and support smart spending strategy.</li><li>Prepare Sections yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Unit Objectives into Section and Individual Objectives and ensure proper alignment.</li><li>Prepare, measure and maintain accurate Section & Individual KPIs on regular basis.</li><li>Coach, develop and motivate team members to reach optimum performance and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently. </li><li>Conduct Staff Meeting with team members in all regions on quarterly basis to reinforce Corporate Culture and Values and discuss team related issues and concerns.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Accounting</li><li>5 Years Accounting experience is required</li><li>Syrian CPA is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778135789551" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778135789551" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Sites Civil Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778135789551" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><div contenteditable="true"><p><strong>Department: Network Operations Department</strong><br><strong>Location:</strong> Damascus </p><p><strong>Position Duties:</strong></p><ul><li>Monitor the construction of civil works related to Syriatels telecom sites through reviewing civil designs and technical submittals, evaluating findings, materials and conducting inspection visits. </li><li>Verify contractors civil works according to Syriatel standards, approved designs and adopted engineering codes, conduct the acceptance of civil works and sign the required documents and acceptance. </li><li>Prepare needed survey documents (Layout, Site Request, etc.) according to Syriatel standards. </li><li>Create and maintain all civil design documents for all telecom sites. </li><li>Apply acceptance for contractor works during and after the implementation in order to ensure the work is done on time and according to Syriatel standards. </li><li>Calculate, control, oversee & accept implemented quantities for all construction works. </li><li>Handle all issues would appear during the implementation phase, coordinate with all stakeholders and take necessary decisions and actions to ensure being solved within proper timeframe. </li><li>Receive, handle, follow up, accept all modification, renovation, and dismantling site requests, coordinate with all stakeholders to reach the most cost efficient and suitable work plan. </li><li>Follow up on site the curing period for concrete works, accept the metallic structure, test and accept the verticality of all towers and monopoles according to site approved civil plan. </li><li>Control and arrange the civil materials in all Syriatel Warehouse upon the need of work. </li><li>Conduct sites visit with contractor in order to prepare bill of quantity (BOQ) related to fiber project. </li><li>Check & follow up all fiber-optics implemented works according to sites civil plan </li><li>Prepare reports related to site visit (acceptance and verification) and send them to HOS for review. </li><li>Follow up the time schedule for all ongoing works and submit progress reports to HOS. </li><li>Provide support when needed to fill and update collected data on site Database including all needed files, reports & layouts with outputs & arrange for all needed inputs for draftsmen to build layout for sites. </li><li>Perform and accept topographic survey for tower database using TOTAL STATION device to get layout for location, release verticality & deformity report when requested. </li><li>Get inventory for installed civil equipment on type of support during site database visit when requested. </li><li>Conduct sites visit when needed for overseeing civil corrective maintenance implemented by contractor including civil maintenance work, grass removing, isolation complaints and security issues. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Civil Engineering</li><li>1 year of civil engineering experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778520253256" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778520253256" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Integration Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778520253256" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Business Technology & Digital</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Analyze, design, implement, test and deploy new services & Syriatel systems.</li><li>Develop new system with needed & approved SRS (Software requirement specifications).</li><li>Develop new modules on LunaNova.</li><li>Implement any protocol used by platforms when needed by BSS systems.</li><li>Integrate services channels, external parties and Syriatel systems with BSS systems.</li><li>Develop services and systems monitoring processes (such as alarms, reports).</li><li>Generate reports related to business need controls such as error and refund reports.</li><li>Perform daily checks to ensure that all the services and relevant systems are functioning properly.</li><li>Solve customers complaints received by Customer Service effectively and timely as per related policies and procedures and provide feedback about actions applied.</li><li>Maintain and update documentation for all applications and resources in the integration section. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Computer Science / IT Engineering is required.</li><li>1 Year of relevant experience is a plus, Preferably in Telecom<strong>.</strong></li><li>Oracle, UNIX, Java, .Net environment, C#, Web Servers and web services are plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Solid Command of English</li><li>Microsoft Office: Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778520882772" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778520882772" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Sites Acquisition Negotiator</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778520882772" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Legal & Governmental Affairs</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Seek and acquire locations for purchasing or renting within a pre-defined zone to install telecom sites, self-service machines (kiosks), and spaces for power supplies (Renewable, Generators). </li><li>Propose landlords and providers to MCP unit when a new location for premises, POS, warehouse, offices ...etc. is requested. </li><li>Negotiate with landlords, get the best deal and arrange for contract and agreement (New, Renewal, Relocation) whether with private or governmental parties.</li><li>Obtain the needed security approvals for telecom sites access except for locations related to Syrian Telecom.</li><li>Obtain governmental entities and security approvals for telecom sites installation, dismantling & maintenance.</li><li>Escort and facilitate installation, dismantling, fuel filling & provide support for all related activities when needed. </li><li>Obtain needed governmental approvals and coordinate with The General Establishment for Electricity for installation / relocation electricity counters, transformers, grid expansions to all premises & following up solving electricity problems.</li><li> Facilitate executing transportation mission between all regions when needed. </li></ul><p>Obtain needed governmental approvals and coordinate with The General Establishment for Electricity for installation / relocation electricity counters, transformers, grid expansions to all premises & following up solving electricity problems.</p><ul><li>Propose private providers in order to supply all premises with power as per request (including Amperes) & facilitate the installation and connecting to the locations.</li><li>Coordinate with The General Establishment of Water for water meters installation / dismantling in all Syriatel premises.</li><li>Submit and follow up objections related to electricity and water bills with public & private sectors.</li><li>Act as the focal point between Syriatel and landlords regarding their complaints related to (coverage, generators, civil works, disturbance ...etc.).</li><li>Prepare related expenses reports and invoices on a timely and accurate manner.</li><li>Act as the focal point between Syriatel and other operators regarding the collocation requests (site installation, electricity supply etc.) and get the needed approvals. </li><li>Maintain professional relationship with concerned in public and private sectors.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree.</li><li>2 Years of relevant experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Basic Working Knowledge of English.</li><li>Microsoft Office: Solid Command of Microsoft Office.</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1778522414036" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1778522414036" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Facility Civil Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1778522414036" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations</strong><br><strong>Location:</strong> Lattakia, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Conduct site survey to set the construction requirements of Syriatel premises and </li></ul><p> critical facilities </p><ul><li>Prepare civil designs of Syriatel premises and critical facilities (New / Existed) based on requirements that are set according to site survey results, and technical studies received from Enterprise Critical Facilities Section. </li><li>Review structural design and Consultant reports prepared by consultant for Syriatel premises and critical facilities. </li><li>Review technical submittals (documents, drawings, etc…) prepared by providers or contractors and provide recommendations. </li><li>Coordinate with other sections in EFM Dept. to design and prepare for the implementation of construction and renovation of Syriatel facilities. </li><li>Set and review the materials specifications and BOQs (bill of quantities) of civil works based on design and send them to Facility Engineering HOS. </li><li>Prepare and review cost estimation based on historical data of civil works when requested. </li><li>Check and follow up civil works implemented by contractors in Syriatel premises and critical facilities through filed visits to ensure implementation of the approved design and engineering codes and apply final acceptance. </li><li>Carry out site visits regularly and when requested to check the structural situation of the facility in order to avoid any problem. </li><li>Inspect civil work materials in warehouse received from provider and returned from Syriatel premises and critical facilities when requested. </li><li>Prepare the terms and conditions of civil works & follow up the progress of new premises and critical facilities construction and existing facilities renovation and maintenance and escalate delays to ensure timely implementation of the related plans. </li><li>Participate with HOS in the technical assessments of relevant quotations and offers. </li><li>Follow up the progress of implemented civil works by contractor, report status and escalate delays. </li><li>Maintain records of Syriatel premises and critical facilities structural, civil documentation (drawings, standards,..) and update them upon any change. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelor degree in Civil Engineering. </li><li>1 year of civil engineering experience is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li>English Level: Solid Command of English.</li><li>Microsoft Office: Basic Working Knowledge of Microsoft Office.</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780487985127" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780487985127" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Marketing Communications HOU</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780487985127" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Marketing</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Build and contribute to the ongoing development and improvement of Syriatel communication system.</li><li>Propose and plan different corporate activities that can be incorporated within advertising, promotional, events and CSR budgets in alignment with corporates objectives.</li><li>Manage the development and improvement of media strategy final draft, approve media plans, and maintain and ensure a coherent brand image through the different communication channels and available communication mix.</li><li>Develop communication action plan/calendar and manage its implementation as approved.</li><li>Manage the development of advertising, and promotional plans and their tools, to convey the needed key messages to Syriatel audience and contribute to increasing Syriatel revenue.</li><li>Approve all creative briefs prepared by Creative team, and provide enhancement recommendations.</li><li>Review, enhance and approve events and CSR annual plans in alignment with Syriatel strategy.</li><li>Manage the development of all E-Communication activities, social media networking, and all Syriatel websites and intranet.</li><li>Provide recommendations to the marketing brief and approve the final version that shall be presented to advertising agencies.</li><li>Manage the preparation of press conferences, review and approve press releases.</li><li>Approve the cancellation/renewal of all media providers and sponsorships contracts.</li><li>Review and approve the final new proposed panel location evaluation and the defined budget.</li><li>Approve events, exhibitions, sponsorships, and CSR initiatives based on the evaluation form, and manage the relevant planning, design and implementation.</li><li>Participate with Marketing Director in the planning of promotional items, approve samples in terms of design and quality, and ensure the proper preparation.</li><li>Propose, review, and approve new ideas to develop Syriatel products and follow up with concerned parties for proper implementation or enhancement.</li><li>Establish and maintain solid relationships with events organizers, charity and humanitarian organizations, and all advertising and communications channels.</li><li>Interview candidates and provide recommendations to direct line of authority</li><li>Manage efficient and effective allocation and utilization of resources (financial, human ,physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.</li><li>Review & approve the Units yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.</li><li>Set, develop Unit KPIs and update when needed.</li><li>Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently.</li><li>Conduct Staff Meeting with team members minimum twice a year per region, and discuss team related issues and concerns.</li><li>Reinforce Corporate Culture and values by living them, communicating them to the team, and ensuring full adherence.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>MBA or equivalent is required </li><li>Bachelors Degree in Marketing / Business Administration is required.</li><li>10 Years of marketing experience including 5 Years leadership experience are required, preferably in Telecom </li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level: </strong>Solid Command of English.</li><li><strong>Microsoft Office: </strong>Solid Command of Microsoft Office.</li><li>Knowledge of Photoshop/ Illustrator/InDesign are a plus</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780488762686" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780488762686" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">GSM Warehouse Keeper</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780488762686" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Hasaka, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Check PO approval status concerning newly received shipments and coordinate with purchasing unit to accelerate the approval if needed.</li><li>Ensure that inspection area has enough space before receiving new shipments and approve downloading the shipment to the inspection area.</li><li>Check all received items and direct Warehouse Staff to complete receiving the items physically.</li><li>Match new purchased materials received by GSM Warehouse Staff with related Purchase Order (Item Description & Quantity). keep the deviated items in the GSM warehouse under custody for further action and report results to GSM Warehouse HOS.</li><li>Check packaging and materials status, report any damage to GSM Warehouse HOS and concerned parties regarding newly purchased items and items moved from other warehouses.</li><li>Receive items on Oracle Financial System, issue and sign ROM (Receipt of Material). </li><li>Coordinate with concerned Department for inspection if needed, send samples when required and ensure that the required action has been done on the related system.</li><li>Get the serial numbers of new purchased items/batteries related to network, insert them and complete the needed action on system. </li><li>Check that new purchased materials are arranged on shelves according to the related policy.</li><li>Ensure that existing materials barcode labels are tagged properly and have accurate information.</li><li>Check and approve the daily internal / external material requests, distribute the internal received MRs among WH staff. </li><li>Check the physical status of the stored materials on a regular basis, ensure that it is well organized, and report any damage/maintenance cases to GSM Warehouse HOS</li><li>Perform a daily stocktaking for items on stage, match them with the related balances on system.</li><li>Prepare daily report for warehouse Transactions.</li><li>Match Material issuance with physical withdrawn materials on stage upon preparing the requested material by GSM Warehouse Staff, and validate the issuance of materials on Oracle Financial System.</li><li>Supervise arranging materials in distribution cars, ensure that the items are organized in a secure way, and submit action on the related system.</li><li>Ensure that all issued materials have been delivered to distribution team.</li><li>Count physically the returned items to the GSM warehouse, match descriptions, and complete the needed action on system.</li><li>Coordinate for a daily stocktaking of items subject to (issuing or receiving transactions occurred during the previous day) and report results to GSM Warehouse HOS.</li><li>Participate in spot check, monthly and yearly physical inventory stocktaking, justify stocktaking discrepancies for warehouse under his responsibility and report all results to GSM warehouse HOS.</li><li>Check Items that need maintenance & coordinate with concerned parties.</li><li>Send Rubbish items report to PR Apprising team to proceed with appraisal after getting concerned parties approvals on monthly basis.</li><li>Coordinate with concerned Department on a quarterly basis to define sensitive materials list and update it upon any change.</li><li>Ensure sending the records related to and MI (Material Issuance) for archiving within the timeframe.</li><li>Participate in cascading Section Objectives into individuals objectives and ensure proper alignment.</li><li>Prepare measure and maintain accurate Individual KPIs on regular basis.</li><li>Coach and motivate team members to reach optimum performance and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Contribute to the continuous improvement of Syriatel Quality Management System</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma</li><li>1 year of Stores experience is required.</li></ul><p> </p><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level: </strong>Basic Working Knowledge of English</li><li><strong>Microsoft Office: </strong>Basic Working Knowledge of Microsoft Office.</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780985726933" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780985726933" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Employee Relations Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780985726933" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Human Capital Management</strong><br><strong>Location:</strong> Syria</p><p><strong>Position Duties</strong></p><ul><li>Prepare employees yearly visits plan to discuss employees concerns on business and personal levels.</li><li>Contact new recruits & internal transfer cases and their upper one during probation/ trial period, follow up their concerns and evaluate the progress.</li><li>Conduct exit interview with departing employees below HOS level.</li><li>Conduct field visit to all Syriatel premises when needed to ensure the proper implementation of corporate policies.</li><li>Conduct investigations and follow up violation, grievance, customers leaking information complaints of all employees below HOS level and prepare related warning letters.</li><li>Validate all recognitions and awards requests and prepare related to letters and certificates.</li><li>Suggest, prepare and implement employees entertainment / cultural related activities in coordination with the concerned Departments/committee.</li><li>Handle employees inquiries and concerns complaints including long sick leaves. </li><li>Handle business line requests based on valid complaints.</li><li>Conduct one-to-one sessions with targeted employees to collect required details, identify their conditions and needs, propose appropriate solutions , and provide recommendations to the Employee Relation HOS.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree, preferably in Business Administration</li><li>1 Year of HR Experience is a plus<strong> </strong></li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1780988605693" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1780988605693" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Financial Controller - Director</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1780988605693" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: </strong><strong>Finance Department</strong></p><p><strong>Location</strong>: Damascus, Syria </p><p><strong>Position Duties</strong></p><ul><li>Lead and supervise the monthly, quarterly, and annual financial closing process, ensuring accurate and timely preparation of financial statements under IFRS and local statutory requirements.</li><li>Manage the balance sheet review and reconciliation of all major accounts, including banks, suppliers, customers, advances, accruals, provisions, tax balances, fixed assets, payroll liabilities, and intercompany balances.</li><li>Lead and strengthen the financial controls across accounting, payments, procurement finance, payroll, CAPEX, fixed assets, tax, closing, and reporting processes and enforcing compliance.</li><li>Direct CAPEX and technology asset accounting: review capitalization, depreciation, and disposals; prevent unsupported capitalization.</li><li>Ensure timely and accurate processing of company-wide payroll transfers, and oversee the accruals, provisions, verification, and archiving of all Finance Department records to maintain a secure and auditable documentation system.</li><li>Ensure payment vouchers comply with DOA, budget, tax; review bank reconciliation; coordinate treasury; escalate high-risk payments to CFO.</li><li>Control the full income tax audit cycle, ensuring compliance with local statutory reporting and telecom regulatory financial requirements.</li><li>Ensure accurate accounting for telecom revenue, revenue share, interconnection, roaming, dealer commissions, regulatory fees, and customer balances.</li></ul><p> </p><p><strong>Essential Requirements</strong></p><ul><li>MBA or equivalent is required.</li><li>Bachelors Degree in Accounting or equivalent</li><li>Minimum 10–12 years of experience in accounting, financial control, audit, or finance leadership.</li><li>Minimum 5 years in a senior financial control or reporting role</li></ul><p><strong>Desirable Requirements</strong></p><ol><li><u>Professional Certification:</u> CPA, ACCA, CMA, CA, or equivalent</li><li><u>English Level: Excellent command of English.</u></li><li><u>Microsoft Office: Excellent command of Microsoft Office.</u></li></ol></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1782130280031" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1782130280031" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Civil Studies Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1782130280031" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Set civil structural standards and specification for Radio and Microwave (MW) sites in term of support load, installation, packing, storing, fabrication, supply services. </li><li>Prepare and follow up requests for purchase orders regarding support and solar steel structure and request for quotations including all details. </li><li>Review and check all related civil designs regarding structure support and solar structure and update the necessary databases within the civil scope. </li><li>Check Consultant Reports (CRs) to ensure that is adopted with Syriatel Standards and required specifications and provide the needed recommendations. </li><li>Perform acceptance and inspection visits to providers manufactures during the fabrication process to ensure matching predefined specifications. </li><li>Follow up issuing and withdrawing structural supports and solar steel structure material requests and update all necessary reports. </li><li>Follow up contractors works in all regions in terms of CRs, quality, time frame, and work obstacles during regular meetings. </li><li>Follow up Radio and TRM Sites civil work implementation in order to achieve Master Coverage Plan and transmission objective with concerned entity. </li><li>Provide advice for MW and radio modifications, alternative power solution to add generators/FCB/Solar on site, and define the suitable type of supports for each site from Civil Engineering perspective. </li><li>Review and check all related initial designs for the new or renovated sites within the civil scope. </li><li>Prepare budget for Radio and TRM Sites in regards of site civil scope of work. </li><li>Participate in the technical evaluation of new and existing civil providers. </li><li>Archive all documents related to Radio and TRM Sites (CRs and supports types) </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives. </li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in Civil Engineering</li><li>2 years of civil structural Engineering experience are required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1782131186872" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1782131186872" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">UNIX Systems Administrator</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1782131186872" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Business Technology & Digital</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Apply operating system installation, updates, patches, and configuration changes.</li><li>Implement and administer network services and clustered environments running on UNIX based systems.</li><li>Issue systems related material requests and Bill of Quantity BoQ in coordination with IT Support Center Unit concerned section and participate in software inspection. </li><li>Study, evaluate systems proposed by providers in aspects of operating system.</li><li>Monitor performance and troubleshoot alerts using monitoring tools.</li><li>Develop and perform UNIX administration test plans.</li><li>Conduct scheduled UNIX/Linux system upgrades.</li><li>Administer and maintain system user accounts and privileges across various systems depending on the business needs of each user.</li><li>Ensure the consistency and integrity of file systems.</li><li>Apply security standards and ensure it is up to date.</li><li>Provide 1st level support to system users.</li><li>Perform shell scripting or other basic scripting related to perform UNIX Administrators tasks.</li><li>Perform daily system monitoring, verify the integrity and availability of server resources, systems and key processes.</li><li>Review system and application logs when needed, and verify completion of scheduled system jobs.</li><li>Participate in design new/existing systems topology. </li><li>Maintain technical documentation for all systems, operations and plans.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork</li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in Computer Science / IT Engineering is required.</li><li>2 Years of UNIX Administration experience are required.</li><li>Operating systems professional Certificate (UNIX) is a must.<br> Storages Management Professional Certificates / ITIL are plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1782300695926" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1782300695926" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Marketing & Commodity Purchasing HOS</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1782300695926" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement<br> Location: Damascus, Syria</strong></p><p><strong>Position Duties:</strong></p><ul><li>Ensure the proper handling of requests to purchase items and materials as per section scope (Direct and In- Direct Purchasing). </li><li>Apply regular check for the goods and prices in the local market & ensure the proper benchmarking for market prices.</li><li>Ensure seeking new providers according to a predefined criteria, in coordination with Marketing & Commodity Purchasing Buyer & HOU, and participate in proposing adding those providers to the list of providers. </li><li>Ensure communicating with the requester and getting the technical specifications and services requirements related to their requests. </li><li>Visit providers premises when needed, negotiate prices and get quotations. </li><li>Ensure the quality & best price of received samples and ensure presenting to the beneficiary parties. </li><li>Ensure preparing target price, negotiate with the selected providers when needed and getting the best deal. </li><li>Review the commercial evaluation of the received offers, and provide recommendations to HOU. </li><li>Review RFQ (Request for Quotation) related to selected and approved providers according to beneficiary parties request. </li><li>Ensure conducting technical inspection for the direct purchased items.</li><li>Review Purchase Orders and all supporting documents LOI (Letter of Intent), LPO (Letter of Purchase Order) & ensure providing beneficiary department with any needed clarification regarding their requests.</li><li>Review the evaluation of new & existing providers, and provide it to Supply & Delivery in order to update the list of providers in coordination with beneficiary department and issue to HOU for approval. </li><li>Review the complaints received about providers performance, suggest disqualifying / imposing penalties in coordination with Supply & Delivery.</li><li>Handle received providers complaints to ensure effective solving.</li><li>Ensure conducting search for gifts and promotional items & providing them to the beneficiary parties.</li><li>Participate with Marketing & Commodity Purchasing HOU & concerned regarding Syriatel projects and services roadmap from purchasing point of view.</li><li>Establish and maintain good relationships with chain of good providers.</li><li>Interview candidates and provide recommendations to direct line of Authority.</li><li>Monitor and ensure efficient and appropriate use of resources (financial, human, physical, IT ….etc.) to achieve planned goals and support smart spending strategy.</li><li>Prepare Sections yearly budget as per the Companys Goals and Corporate Objectives.</li><li>Cascade Unit Objectives into Section and Individual Objectives and ensure proper alignment.</li><li>Prepare, measure and maintain accurate Section & Individual KPIs on regular basis.</li><li>Coach, develop and motivate team members to reach optimum performance and successfully contribute in achieving Corporate, Department, and Unit Objectives.</li><li>Develop & maintain Syriatel Quality Management System effectively & efficiently. </li><li>Conduct Staff Meeting with team members in all regions on quarterly basis to reinforce Corporate Culture and Values and discuss team related issues and concerns</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree</li><li>5 years of procurement experience is required</li><li>Certified Supply Chain Management (CSCM)is a plus</li><li>Senior Professional in Supply Management (SPSM)is a plus</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1782713916560" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1782713916560" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Personnel Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1782713916560" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Human Capital Management</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Administer new recruits hiring process and arrangements, in terms of contract preparation and personnel files including medical tests, checking and archiving documents, and activation on system.</li><li>Handle and follow up contracts renewal for employees with limited contracts.</li><li>Handle and follow up end of service process and clearance.</li><li>Coordinate all activities related to the General Organization for Social Security Insurance (GOSI) and Labor Office in terms of updating salary reports, employee registration and cancellations, lists for new recruits in compliance with regulatory requirements</li><li>Maintain proper matching between Human Resources Information System (HRIS) database and required documents for current employees and follow up any missing or discrepancy.</li><li>Maintain and implement employees accesses as per Access Rights Matrix and implement outlook modifications requests.</li><li>Ensure that all employees information is up to date including (Qualifications and background information).</li><li>Scan and upload (Resignation - Active employees) documents on the system and archive them.</li><li>Handle external reference check requests.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork</li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree, preferably in Business Administration.</li><li>1 Year of HR experience is a plus.</li><li>PHRi (Professional in Human Resources -international) is a plus.</li><li>SHRM-CP (Society for Human Resources Resource Management - Certified Professional) is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1782720343371" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1782720343371" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Supervision Technician</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1782720343371" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Engineering</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Monitor radio, core and transport networks fault alarms, perform the first level of maintenance intervention, escalate not solved alarms to the concerned entities.</li><li>Report alarm status via SMS broadcast and phone call to concerned parties. </li><li>Prepare quarterly and monthly statistical reports about network fault alarms to be shared with concerned entities. </li><li>Perform hardware tests on core and radio modules that are required for solving fault alarms as requested by the concerned Unit.</li><li>Participate in critical operations affecting the performance of live network by checking network elements alarms after the implementation of actions on network and report any detected fault alarms to the concerned Unit. </li><li>Register received modification requests on relevant application. </li><li>Apply actions on radio and core networks that are required for maintenance activity as requested by concerned Unit. </li><li>Execute requests received from the authorized people from Syriatel management and lawful authorities to check, modify, track and blocking mobile handset and subscriber profile on home location record HLR and Syriatel network.</li><li>Act prompt response to the requests received from the lawful authorities in Syria for modification actions on Syriatel network (coverage).</li><li>Prepare and issue network outage daily report to Regulatory & Governmental Affairs to be sent to ST.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.<strong> </strong></li></ul><p> <strong>Essential Requirements</strong></p><ul><li>Diploma in Telecom/Computer/IT/Electronics Engineering</li><li>1 Year of Technical Experience is a plus, Preferably in Telecom.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of English</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1782885879638" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1782885879638" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Learning & Development Specialist</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1782885879638" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Human Capital Management</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Conduct training needs analysis through surveys, interviews, performance data, and Strategic objectives to identify skill gaps</li><li>Prepare the yearly training plan based on the conducted training needs analysis to cover business and employees needs.</li><li>Design and develop engaging training modules, workshops, and E-Learning courses tailored to organizational needs and select best external and internal training providers.</li><li>Facilitate training sessions, workshops, and seminars for employees at various levels.</li><li>Evaluate and Analyze training courses feedback to be the input of training programs and development plans.</li><li>Conduct Training effectiveness to measure Return on Investment (ROI) for courses, prepare reports, analyze and provide recommendations to ensure pursuing the set learning experience and results.</li><li>Check the requests and arrange for the implementation of rotation, internship, graduation project requests, Coordinate university student surveys and Syriatel referral training programs.</li><li>Develop Syriatel E-Knowledge Site by Planning and setting E-Learning courses, Books and E-books in line with the companys learning strategy and employees needs.</li><li>Design and Implement Comprehensive Onboarding Program including (Orientation, E-Corporate Awareness, Follow-up On-the-Job Training (OJT)) and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Plan and prepare development tips for employees soft skills and in regards of Human Capital Management strategy and culture.</li><li>Keep abreast of the latest trends and best practices in learning and development.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree, in Business Administration is required.</li><li>1 year of HR /Training /Administrative experience is a plus</li><li>PHRI (Professional in Human Resources - International) is a plus</li><li>SHRM-CP (Society for Human Resources Resource Management - Certified Professional) is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1783317684650" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1783317684650" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Telecom Purchasing Buyer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1783317684650" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Handle Telecom purchasing requests according to preset criteria.</li><li>Seek new providers in accordance with predefined criteria in coordination with Business Technology & IT Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Identify specifications and prices related to the best technology of GSM/ Technical equipment and services available in the market and update related records per requisition.</li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and history log for requested materials/services on a regular basis and ensure getting the best deal.</li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business needs.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Telecom Purchasing HOS for review.</li><li>Prepare and issue Procurement documents LOI (Letter of Intent) and LPO (Letter of Purchase Order) in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request.</li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit.</li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in Telecom Engineering.</li><li>1 year procurement experience is a plus, preferably in Telecom.</li><li>SPSM is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1783318793694" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1783318793694" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Business Technology & IT Purchasing Buyer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1783318793694" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Handle Business Technology & IT Purchasing requests according to preset criteria.</li><li>Benchmark the market price by regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Business Technology & IT Purchasing HOS and Technology & Engineering Purchasing HOU, study their profile and propose adding them to the list of Providers.</li><li>Visit provider premises when needed, negotiate prices and get quotations. </li><li>Identify materials / services specifications and prices related to Business Technology & IT equipment/solutions and ensure their availability in the market and update related records per requisition.</li><li>Receive samples and catalogues from providers, review quality and price and present the samples to the beneficiary department.</li><li>Prepare target price and related historical log for requested materials/services on a regular basis and negotiate with approved providers to ensure getting the best deal. </li><li>Communicate with the requesting department/unit to define the accurate relevant technical specifications and get justifications for business need.</li><li>Prepare and issue RFQ (Request for Quotation), RFI (Request for Information) & RFP (Request for Proposal) to the providers according to concerned request. </li><li>Compare, evaluate and negotiate received offers commercially, get requesters technical feedback when needed and send the results to Business Technology & IT Purchasing HOS for review.</li><li>Prepare and issue Procurement Documents LOI (Letter of Intent), LPO (Letter of Purchase Order in accordance with Syriatel processes, policies and procedures.</li><li>Prepare, issue and follow up Purchase Order, Blanket PO and Frame Agreement in accordance with Syriatel policies via procurement system and inform requesting department in case of any change related to the request. </li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is fully approved.</li><li>Handle contracts, frame agreements negotiation and issuance with concerned from both sides of contractor and Legal Unit.</li><li>Evaluate provider performance during purchase process till PO issuance per each purchase order, participate in suggesting disqualifying.</li><li>Report providers complaints to HOS to follow up handling them.</li><li>Keep all records and reports archived & updated within PO through related systems.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.<strong> </strong></li></ul><p><strong>Essential Requirements</strong></p><ul><li> Bachelors Degree in IT, Computer Engineering or equivalent.</li><li>1 year procurement experience is a plus, preferably in Telecom.</li><li>SPSM is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1783336182931" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1783336182931" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Reception Staff</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1783336182931" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Administration</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Serve visitors by greeting, welcoming, and directing them appropriately, notifies the concerned employee of visitor arrival, maintain security by following procedures, monitoring logbook, and issuing visitor badges.</li><li>Accompany VIP visitors to their destinations within company locations.</li><li>Answer incoming calls and transfer them to the appropriate party, and answer callers inquiries.</li><li>Follow up all requests related to meeting rooms reservations in Syriatel offices or out of the offices according to bookings system. </li><li>Receive complaints from customers / suppliers and transfer them to the concerned entities.</li><li>Ensure that all types of employees entry cards (IDs) are used properly and inform the concerned departments about any irregularities regarding misuse, and register their names in case they forget their IDs.</li><li>Prepare (Lost / broken/ forgotten) IDs report and send to concerned parties for their action.</li><li>Ensure that the reception desks are not empty during working hours through reporting to the direct line of authority to provide substitute in case of the Receptionist absence.</li><li>Receive, sort and distribute daily mail/deliveries when needed.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma.</li><li>1 Year of experience in the same field is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1783589028593" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1783589028593" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Consumer Business Director</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1783589028593" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Consumer Business Management</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Oversee the development of services and products addressable market, yearly targets, and marketing plans, while directing lifecycle, positioning, and performance to ensure achievement of KPIs, profitability, usage, loyalty, and customer base growth.</li><li>Drive strategic business relations with service providers, expand E-payment services, ISP products, and mobile applications roadmap, and supervise competitor analysis to recommend corrective actions.</li><li>Direct loyalty programs to reduce churn rate, enhance customer satisfaction, and champion initiatives to up-sell and expand service penetration.</li><li>Provide strategic oversight of Syriatel brand, image, and identity through media plans, campaigns, advertising channels, digital platforms, and corporate communications.</li><li>Lead the planning and execution of corporate events, ensure alignment of advertising materials with corporate identity, and champion CSR initiatives to strengthen Syriatels image.</li><li>Guide market segmentation, competitor intelligence, and research (quantitative/qualitative, SWOT) to identify opportunities and define penetration strategies.</li><li>Monitor the implementation of yearly master coverage plans and ensure resolution of coverage complaints, expand market share and increase revenue.</li><li>Lead international and national roaming & interconnection business by managing partner relations, overseeing product development, and driving pricing/agreements strategies to maximize financial growth.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>MBA or equivalent is required.</li><li>Bachelors Degree in Marketing/Business Administration is required.</li><li>15 Years relevant experience including 10 Years managerial experience are required</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of English </li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1783591211083" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1783591211083" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Radio Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1783591211083" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Engineering</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Prepare new radio site nominal yearly plan by using planning tool, conduct site survey and microwave survey, and produce radio sites design document.</li><li>Study the feedback received from Rollout team about the construction of new radio sites to check and apply the required modification on radio sites design document.</li><li>Produce new radio site database relevant to rollout weekly plan and projects, hardware and software configurations.</li><li>Analyze the results of drive tests applied by Radio Technician to verify radio site objectives and radio network performance.</li><li>Verify with the concerned parties retention new radio site objective and proceed with optimization if required.</li><li>Monitor and analyze on a daily basis radio counters results, compare them to radio KPIs, request actions for optimization and improvement.</li><li>Update radio sites information database on cell level after hardware modification.</li><li>Review radio cell parameters to solve radio performance issues or enhance radio network performance and prepare the related change request.</li><li>Request drive test from Radio Technician to verify customer complaint or check radio cell performance.</li><li>Prepare work order for software change, hardware modification, frequency tuning, parameter enhancement, etc. to enhance coverage and capacity.</li><li>Participate in projects and critical changes on BSS part such as radio sites re-homing on BSC-RNC, new frequency plans, parameters enhancement, etc.</li><li>Recommend adding/ canceling/ modifying new radio site that is still under construction based on network optimization requirements.</li><li>Review renewable energy solutions design and co-location requests received from Rollout Section to ensure space clearance for radio site antennas.</li><li>Prepare monthly report about performed activities.</li><li>Recommend radio research in coordination with Radio Network Studies team for the enhancement and development of radio Network.</li><li>Evaluate and test existed/new specialized radio tools and provide the relevant support tasks to radio team.</li><li>Solve customers complaints received by Customer Service effectively and on time as per related policies and procedures.</li><li>Provide Customer Service with complete and accurate feedback about the actions applied to solve the complaints.</li><li>Keep records about the corrective and preventive actions applied to solve customers complaints.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.<strong> </strong></li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Telecom/ Computer / IT / Electronics Engineering.</li><li>1 Year Relevant Experience is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li></ul><strong>Microsoft Office:</strong> Solid Command of English</div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1784029276655" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1784029276655" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Commodity Agreement Buyer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1784029276655" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Handle purchasing requests related to long term agreements of services and materials as per section scope. </li><li>Provide beneficiary departments with any needed clarification regarding their requests, if needed.</li><li>Benchmark the market price by conducting regular market visits and prepare the needed reports accordingly. </li><li>Seek new providers according to a predefined criteria in coordination with Commodity Agreement HOS and Marketing & Commodity Purchasing HOU.</li><li>Study / evaluate providers profile and propose adding them to the list of Providers. </li><li>Coordinate with requesters to identify services requirements or materials specification, and update related records per requisition.</li><li>Visit providers premises when needed, negotiate prices and get quotations.</li><li>Receive samples / offers from providers, review quality and price for materials / terms and conditions for services with beneficiary parties considering the requirements.</li><li>Prepare target price and negotiate with selected providers to ensure getting the best deal. </li><li>Compare, evaluate & negotiate received offers commercially, get requesters technical evaluation when needed and send the results to Commodity Agreement HOS for review.</li><li>Coordinate with Legal to prepare and issue the contract / agreement that needs to be signed with the selected ones.</li><li>Prepare and issue RFQ (Request for Quotation) to the selected and approved providers according to concerned request.</li><li>Prepare and issue Purchase Order, provide requester with the needed feedback about PO status when needed & in case of any change related to the request.</li><li>Prepare and issue procurement documents LOI (Letter of Intent), LPO (Letter of Purchase Order) in accordance with Syriatel processes, policies and procedures when needed.</li><li>Track and follow up purchase order cycle in case of urgent and / or delayed cases and notify requesting department, when needed, that PO is duly approved.</li><li>Ensure services completion and materials delivery in due time as requested.</li><li>Evaluate providers performance during purchase process till PO/Contract/Agreement issuance per each purchase order, provide feedback to Supply & delivery & participate in suggesting disqualifying/imposing penalties.</li><li>Report providers complaints to HOS to follow up handling them. </li><li>Establish and maintain good relationships with chain of good providers.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.</li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma.</li><li>2 years of procurement experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of English</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1784029557439" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1784029557439" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Marketing & Commodity Purchasing Buyer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1784029557439" style="display: none; padding: 15px; border-right: 1px solid rgb(221, 221, 221); border-bottom: 1px solid rgb(221, 221, 221); border-left: 1px solid rgb(221, 221, 221); border-image: initial; border-top: none; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Procurement</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties</strong></p><ul><li>Handle requests to purchase items and materials as per section scope (Direct and In- Direct Purchasing).</li><li>Benchmark the market price by conducting regular market visits and prepare the needed reports accordingly.</li><li>Seek new providers in accordance with predefined criteria in coordination with Marketing & Commodity Purchasing HOS and HOU.</li><li>Search in the market for gifts and promotional items & provide them to the beneficiary parties.</li><li>Study / evaluate providers profile and propose adding them to the list of providers.</li><li>Coordinate with requesters to identify services requirements or materials specification and update related records per requisition.</li><li>identify materials / services specification related to Marketing & Commodity Purchasing items, ensure their availability in the market, update related records per requisition, and provide any needed clarification regarding their requests. </li><li>Receive samples / offers from providers, review quality and price for materials, terms and conditions for services with beneficiary parties considering the requirements.</li><li>Prepare target price and negotiate with selected providers to ensure getting the best deal. </li><li>Compare, evaluate & negotiate received offers commercially, get requesters technical evaluation when needed and send the results to Marketing & Commodity Purchasing HOS for review.</li><li>prepare and issue RFQ (Request for Quotation) to the selected and approved providers according to concerned request.</li><li>Prepare and issue procurement documents LOI (Letter of Intent), LPO (Letter of Purchase Order) in accordance with Syriatel processes, policies and procedures. </li><li>Prepare and issue Purchase Order, provide requester with the needed feedback about PO status when needed & in case of any change related to the request.</li><li>Track and follow up purchase order cycle in case of urgent and/or delayed cases and notify requesting department, when needed, that PO is duly approved.</li><li>Ensure services completion and materials delivery in due time as requested.</li><li>Arrange for technical inspection for the direct purchased items delivered directly to Supply & Delivery aligned with the related invoices, when needed.</li><li>Evaluate providers performance during purchase process till PO issuance per each purchase order, provide feedback to Supply & Delivery & participate in suggesting disqualifying / imposing penalties.</li><li>Report providers complaints to HOS to follow up handling them. </li><li>Establish and maintain good relationships with chain of good providers.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma.</li><li>2 years of procurement experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of English</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1785063319041" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1785063319041" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">POS Cash Collection Representative</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1785063319041" style="display: none; padding: 15px; border-width: medium 1px 1px; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Customer Service</strong><br><strong>Location:</strong> Idlib, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Receive all cash money collected through Syriatel Points of Service (POSs) and the related Kiosks, and match them against billing system reports or cash collection system.</li><li>Deposit all cash collected from Syriatel POSs and the related Kiosks, or any source (ADSL…) in Syriatel pre-defined bank accounts.</li><li>Follow up with POS HOS to find out reason of discrepancies between billing system and cash collected in order to apply the needed action accordingly.</li><li>Handle and keep a register of all cash increase & shortage occurred in Syriatel POSs and the related Kiosks, report cases, and deposit cash increases in a separate bank account.</li><li>Provide refund payment amount, cash collection reports and the relevant receipts to concerned parties.</li><li>Check the validity of the checks received by Syriatel POSs, confirm, and deliver to Treasury Control Accountant.</li><li>Resolve POS and the related Kiosks customers complaints received from Customer Retention & Service Quality Monitoring.</li><li>Handle damaged or fake money cases in POSs and the related Kiosks.</li><li>Receive the (Soft Copy-Scan) original physical reverse payment receipts from POS if there is printing fees and provide Treasury Control Accountant with reverse payment cases.</li><li>Provide support in regions by handling any cash payment request according to the related policy.</li><li>Provide POS Representative with ADSL balance when requested.</li><li>Handle cash receiving and bank deposit from any source (EX employees due balance, ...) upon management request.</li><li>Archive all related receipts and documents in a designated safe place.</li><li>Support in keeping the received dividends checks in a safe place, and delivering them to shareholders</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.</li><li>Contribute to the continuous improvement of Syriatel Quality Management System.</li></ul><p> </p><p> <strong>Essential Requirements</strong></p><ul><li> Undergraduate/Diploma preferably in Banking and Financial Sciences.</li><li>1 Year of relevant experience is a plus. SPSM is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul><p> </p></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1785063467848" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1785063467848" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">POS Representative</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1785063467848" style="display: none; padding: 15px; border-width: medium 1px 1px; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Customer Service</strong><br><strong>Location:</strong> Idlib, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Welcome Customers, answer and solve their inquiries and handle all requested services in a professional manner.</li><li>Collect all types of payments from customers (Bills, Advanced, Deposits... etc.)</li><li>Promote and sell Syriatel (products, mobile applications, VAS services Value Added Services and offers, competitions, etc...) also perform related data entry on the related system.</li><li>Receive and register customers complaints and suggestions on the related system. </li><li>Collect and check (Forms, applications …) related to Point of Services daily operation in order to be sent for archiving.</li><li>Handle Customers refund requests and return refund amount from own cash box.</li><li>Maintain Customer records by updating account information.</li><li>Support POS cash collection duties when needed.</li><li>Support Kiosk Section concerning Kiosk Controller duties when needed.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System.</li></ul><p> <strong>Essential Requirements</strong></p><ul><li> Diploma / Undergraduate..</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1785064835508" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1785064835508" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Generator Operation & Maintenance Technician</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1785064835508" style="display: none; padding: 15px; border-width: medium 1px 1px; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations</strong><br><strong>Location:</strong> Aleppo, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Participate in Conducting installation for new Generators in Syriatel locations. </li><li>Conduct generators corrective & preventive light maintenance actions on sites according to preset plan. </li><li>Monitor contractors installation/ preventive and corrective maintenance when required. </li><li>Handle and follow up the received remarks related to generators situation, addressing these reservations within agreed timeframe and conduct the suitable corrective maintenance. </li><li>Report any violations related the generator or site promptly to take the needed action accordingly. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma in Mechanical and Electrical Engineering or equivalent.</li><li>1 Year experience in Mechanical, Electrical Engineering is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> N/A</li></ul><p> </p></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1785065069187" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1785065069187" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Power Engineer</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink: 0; margin-left: 8px; margin-right: 0px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1785065069187" style="display: none; padding: 15px; border-width: medium 1px 1px; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Network Operations</strong><br><strong>Location:</strong> Aleppo, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Carry out site survey to set the power requirements of Syriatel facilities.</li><li>Prepare power systems designs for Syriatel facilities based on requirements according to site survey results or received from Enterprise Critical Facilities Section and technical studies prepared by contractors. </li><li>Review technical submittals (documents, drawings, etc.) prepared by contractors, provide recommendations & maintain/update records of all power systems documentations.</li><li>Coordinate with other sections/units within department in order to design and prepare for the implementation of construction and renovation of Syriatel facilities.</li><li>Set and review the specifications and bill of quantities (BOQ) of power equipment and works based on design, prepare and review cost estimation of power works when requested.</li><li>Handle requests for acquiring power sources sent to / received from Syrian Telecom (ST) concerning Syriatel facilities and provide Finance General Ledger Accountant with related reports.</li><li>Prepare requests for power sources from public utilities (power meter, transformer, etc.).</li><li>Review Syrian Telecom (ST) claims about power sources collocated with Syriatel.</li><li>Prepare the terms and conditions of power works to be implemented by contractor.</li><li>Participate with Power Engineering HOS in the technical assessments of relevant quotations and offers related to power systems.</li><li>Check the new received materials with all related documents (Acceptance, ROM, etc.).</li><li>Prepare requisitions for new electrical equipment (Generator, UPS, Batteries, Rectifier, Panel, etc.) with related conditions list, evaluation tables, diagram and quantity.</li><li>Participate in installation, commissioning, dismantling and following up all power works implemented by contractors or by Power Technicians in Syriatel facilities through filed visits to ensure timely implementation of the approved design and engineering codes and escalate delays.</li><li>Prepare visit plan for all preventive and corrective maintenance; participate in/follow up the implementation at all Syriatel facilities and critical facilities.</li><li>Inspect power works implemented by Contractor/Technician and power systems performance after installation, commission, and apply final acceptance.</li><li>Inspect power equipment that are received from provider and returned from facilities to warehouse, when requested.</li><li>Prepare and issue the weekly items withdrawal plan, review power equipment stock report prepared by Power Technician and follow up the replenishment of stock with the concerned purchasing unit.</li><li>Prepare regular reports related to batteries status, power works</li><li>Validate and study maintenance test results provided by Power Technicians and recommend the needed decision of items status.</li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Bachelors Degree in Electrical Engineering.</li><li>1 year of electrical engineering experience is required.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Solid Command of English</li><li><strong>Microsoft Office:</strong> Solid Command of Microsoft Office</li></ul><p> </p><p> </p></div></div><br><div class="fr-expandable-content" contenteditable="false" data-id="expandable-1785149448541" style="margin: 0;"><div class="fr-expandable-title" contenteditable="false" data-expand-id="expandable-1785149448541" style="cursor:pointer;padding:10px 15px;background-color:#f5f5f5;border:1px solid #ddd;margin:0;font-weight:bold;display:flex;align-items:center;justify-content:space-between;"><span class="fr-expand-text" contenteditable="true" style="flex:1;">Promoter</span><span class="fr-expand-icon" contenteditable="false" style="flex-shrink:0;margin-left:8px;">▼</span></div><div class="fr-expandable-description" contenteditable="true" id="desc-expandable-1785149448541" style="display: none; padding: 15px; border-width: medium 1px 1px; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; margin: 0px; min-height: 100px; background-color: rgb(255, 255, 255); line-height: 1.6;"><p><strong>Department: Sales</strong><br><strong>Location:</strong> Damascus, Syria</p><p><strong>Position Duties:</strong></p><ul><li>Promote Syriatel Products and Services upon the preset target Plan.</li><li>Capture and report VOC (Voice of Customers) and complaints to the direct line of authority.</li><li>Perform sales and promotion operations during marketing initiatives and campaigns as per the agreed roadmap with concerned Units.</li><li>Participate in Implementing and executing market surveys according to marketing plan.</li><li>Report coverage issues if any to direct line of authority </li><li>Register daily visits data on the related system.</li><li>Provide feedback on services / products used and experienced upon concerned dept. request to the direct line of authority for enhancement. </li><li>Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to companys goals and corporate objectives.</li><li>Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. </li><li>Contribute to the continuous improvement of Syriatel Quality Management System. </li></ul><p><strong>Essential Requirements</strong></p><ul><li>Diploma.</li><li>1 year of Customer Service/ Sales or Marketing is a plus.</li></ul><p><strong>Desirable Requirements</strong></p><ul><li><strong>English Level:</strong> Basic Working Knowledge of English</li><li><strong>Microsoft Office:</strong> Basic Working Knowledge of Microsoft Office</li></ul></div></div><br>