My New Number Service

Description

My New Number service allows you easily, when you get a new Syriatel number or change the current one, to inform your contacts about the new number you’ve got.

Upon activating this service, the callers to your previous number will receive an auto reply SMS containing the new number you’ve got.

Moreover, two SMSs, containing the number that tried to contact you, will be sent to you:

  • The first to your new number
  • The second to your previous number (in case it’s still active and from Syriatel)

In addition, you’ll be able to prevent up to 5 local mobile numbers from receiving the auto reply SMS.

Short Code:1771

Subscription
Service Activation:

If the previous number (whether Syriatel or other network) is still active:

  • Through dialing the free code *171# or send “activate”  to 1771
    Then, using the handset menus, divert the incoming calls to your previous number to 0933111771 for free or by dialing #0933111771*21* starting from the *
  • If the previous number is cancelled (provided that the cancellation has not been exceeded more than 10 days):

You can activate this service through visiting one of Syriatel points of service. 
In both cases, you’ll be able to prevent up to 5 local mobile numbers from receiving the auto reply SMS. 

You can add or delete the numbers that you don’t want them to receive the automatic reply message, through dialing the free code *171# or sending message to 1771 as the following table

Adding a numberA#09********
Deleting a numberD#09********
Checking the added numbersList
For helpHelp
Service Deactivation:
  • In case you wish to deactivate the service permanently:

Text deact to 1771 from your new number or by dialing the free code *171# for free.

  • In case you wish to deactivate the service temporarily:

Cancel diverting the incoming calls using the handset menus or dial #002# from your previous number.

  • To reactivate the service, divert the incoming calls to your previous number to 0933111771 for free using the handset menus or by dialing #0933111771*21* starting from the *.

Prices

All Syriatel customer can benefit from the service for two month with a cost of:

  • 100 SYP for Ya-Hala and SURF prepaid cards
  • 110 SYP for postpaid lines including the fees and taxes.

If your previous number is still active, you can reactivate the service.

Total votes: 139