GPRS Over 3G

Description

This feature enables SURF users to browse the internet and benefit from their packages and balance in case they face a 3G coverage problem.

The tariff will be the same as that of SURF postpaid lines and prepaid cards, while the speed will be equivalent to the GPRS speed.


Service Type:
Service type: 
Data Solutions


Subscription
Service Activation:

You can activate the service by:

  1. Calling Syriatel customer service.
  2. Visiting one of Syriatel points of service
  3. Through Akrab Elik application.
  4. Through MySyriatel website.
  5. Dialing the free short code *103#

The required settings:

  • If the browsing is via a 3G modem, the user has to choose "All" from the menu “Band”, and then set the network to "3G/Preferred".
  • If the browsing is via a mobile, the user has to choose "Dual mode", "GSM" or "2G" in case the first option is not available.
Service Deactivation:
  1. Calling Syriatel customer service.
  2. Visiting one of Syriatel points of service
  3. Through Akrab Elik application.
  4. Through MySyriatel website
  5. Dialing the free short code *103#

Prices
The feature is available for free for both SURF postpaid and Prepaid customers.
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