CLIR Service

Description

It enables all Syriatel customer hiding or showing their cell phones GSM where it will appear as special number.


Subscription
Service Activation:

It is done through:

Apply for approval:

  • The customer should visit a Syriatel point of service with his national ID (delegation is not accepted, only the general or private power of attorney)
  • The application should be applied by customer service employee.
  • The customer will be informed with the result within approximately 30 days.

Activation of the service:

After receiving the approval of the application, the customer can activate the service, choose the activation period (weekly or monthly) and control the concealment of the number by dialing the code*124#.

knowing that:

Monthly activation: especially to postpaid and joker lines customers in addition to prepaid cards (YaHala- SURF) customer and valid for 30 days.

Weekly activation: especially to prepaid cards (YaHala- SURF) customers and valid for 7 days.

CLIR Service has two types:

Automatic CLIR Service: the number is always hidden and to be shown  follow these options:

  • Add the code *31# (starting from the star) and the number you want to call then press call key.
  • Or through device settings under the device menus within (Send my identity) where we find the following situations (network settings - works – not working) and choose work.

CLIR Service on demand: the number is always shown and to hide it follow these options:

  • Add the code *31# (starting from the star) and then the number you want to call then call.
  • Or through device settings under the device menus within (Send my identity) where we find the following situations (network settings - works – not working) and choose not working.
Service Deactivation:

Through dialing the code *124#


Prices

Monthly activation1500 Syrian SYP will be deducted from prepaid cards (YaHala - SURF) balance, while it will be divided by the days of the month for postpaid and joker lines.

Weekly activation: 500 SYP will be deducted from prepaid cards (YaHala - SURF) balance.


This service is available for calls only
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