My Syriatel
Newsletter

Balance Gifting

Description

This service enables all Syriatel customers to gift balance to prepaid cards (YaHala - SURF) customers

The value of the balance that can be gifted from prepaid card (Classic, Seconds and Shabab) or SURF card starts from 1 SYP to 200 SYP in each process.

  •  The gifted amount from prepaid card (Classic, Seconds and Shabab) or SURF card can start from 1 SYP to 200 SYP per each transaction.
  • The gifted amount from postpaid lines can be either) 75, 100, 150 or 200(SYP. The maximum accumulated transferred amount is 400 SYP for normal postpaid lines and SYP 800 for VIP postpaid lines.

The customer will receive an SMS notifying him whether the transaction succeeded or not.

In case the transaction succeeds the customer, who sends the gifting request, will receive an SMS containing the gifted number, gifted balance and the fees.

In addition, the customer, who receives the gifted amount, will receive an SMS containing the number of the customer who requests the gifting and the gifted balance.


Service Type:
Service type: 
IVR
SMS

Short Code:1233

Subscription
Service Activation:

Service Activation:

it could be transferred by:

  1. Sending an SMS to 1233 containing the prepaid card (YaHala - SURF) number you wish to give as a gift, followed by a space then the gifted amount.
  2. Calling 1233 for free and following the interactive voice response.
  3. Using My Syriatel.

Prices

The fee is 10 SYP per each successful transaction whether it was through texting or calling 1233 or through My Syriatel.


  • Balance can be given as a gift to prepaid cards customers, after 15 days of having the card.
  • It will be possible to give balance as gift for prepaid cards (YaHala - SURF), which are in the grace period, while it is not possible to give balance as gift to cards in the deactivation period.
  • Balance can’t be given as a gift to postpaid cards customers
  • There is no limited number for gifting transition in one day  
Total votes: 586