Ya Hala Thawani

Description

Ya Hala Thawani Tariff Plan

 Ya Hala Thawani is a tariff plan designed to meet the requirements of all Syriatel prepaid subscriber prepaid subscribers who make short calls by offering them the charging per second tariff plan.

 Eligibility

 All Prepaid subscribers (Ya Hala Classic, Ya Hala Shabab, and Ya Hala Aman) can migrate to this tariff plan

How to Migrate to Ya Hala Thawani?

Click here to know how to migrate your card to Ya Hala Thawani

What is the Pricing? 

  • Charging per second is only applied to mobile to mobile calls.
  • Mobile to landline and international calls are not included in this tariff plan
  • The cost of the first minute is "SYP 6" and every second over the first minute is "0.12-SYP".

Note:

Happy Friday hours, bonus accounts, off peak hours discounts, and favorite numbers list will be canceled upon migrating to Ya Hala Thawani.




Account Status

by dialing *100# (for free).

Ya Hala Card Life Cycle

Life time Validity

You can keep your Ya Hala card active for life time as long the card get used once at least every 90 days.

  • charging balance,
  • making call
  • sending SMS
  • using the free pieces in the Shabab bonus account, using GPRS, sending MMS, subscribing to one of Syriatel paid services.

Grace Period

Your Ya Hala card will enter the grace period (5 days)

Ya Hala card will be active again by performing one of the following actions:

  • Sending SMS
  • Recharging the card with balance

Deactivation period

If you don’t send SMS or reactivate your Ya Hala card during the 5 days of the grace period, it will enter the deactivation period and you will be able to receive SMS only during this period.

Reactivate your Ya Hala card

You can reactivate your Ya Hala card and keep the same GSM number, by using one of the following methods, within 90 days after the end of the grace period:

  1. Reactivation by using ABILI service, by recharging with SYP 100 or more.
  2. Reactivation by using the remaining balance through dialing the free short code 1237 and follows the instructions.

    Please note that the minimum required balance is SYP 75.

  3. Also, you can reactivate your card by visiting any Point of Service. 

The fee of reactivating your card is SYP 50

Note:

In case you haven’t reactivated your Ya Hala card during the deactivation period (90 days) the card will be terminated.

Tariffs & Subscriptions

 Fees
Activation feeFree
Reactivation fee (to reactivate the deactivated line)SYP 50
Note: Taxes are not included
Services
Free ServicesMonthly Subscription
CLIP service (Calling Line Identification Presentation)Free
SMS (Short Message Service)Free
Call waiting serviceFree
Call conference serviceFree
Call divert serviceFree
Voice SMSFree
Cell broadcast service - CBSFree
SMS in Grace PeriodFree
Note: Subscribers are charged for using the services whose monthly subscriptions are free of charge.
Basic Charged ServicesMonthly Subscription
ICLIP service (Intelligent Calling Line Identification Presentation)SYP 100
Facility ServicesFee
SIM change serviceSYP 99
Change of ownership serviceSYP 50
Migration service from a prepaid to a postpaid lineSYP 100 + SYP 200 fiscal stamps + SYP 1500 new postpaid line deposit
Note: Taxes are not included
Data ServicesMonthly Subscription
MMS (Multimedia Messaging Service)Free
GPRS serviceFree
Note: Subscribers are charged for using the services whose monthly subscriptions are free of charge.
Calls
Normal TariffCost per Minute
From mobile to mobileSYP 6 for the 1st minute +SYP 0.12 for each second over the 1st minute
From mobile to landlineSYP 7
SMS & MMS
Local SMSSYP 6
International SMSSYP 12
Local MMSSYP 10
International MMSSYP 20
GPRS service (30KB)SYP 0.75

Note:

Stamps worth 21 SYP need to be added to every receipt if the amount paid is above 100 SYP.

Recharging method:

By Abili service: click here for more information about Abili service

International Tariff:

Click here to view the table of the international tariffs


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