Ya Hala Thawani

Description

Ya Hala Thawani Tariff Plan

Ya Hala Thawani is a tariff plan designed to meet the requirements of all Syriatel prepaid customers who make short calls by offering them the charging per second tariff plan.

 Eligibility

 All Prepaid customers (Ya Hala Classic, Ya Hala Shabab, and Ya Hala Aman) can migrate to this tariff plan

How to Migrate to Ya Hala Thawani?

Click here to know how to migrate your card to Ya Hala Thawani

What is the Pricing? 

  • Charging per second is only applied to mobile to mobile calls.
  • Mobile to landline and international calls are not included in this tariff plan
  • The cost of the first minute is "SYP 13" and every second over the first minute is "0.25-SYP".

Note:

Happy Friday hours, bonus accounts, off peak hours discounts, and favorite numbers list will be canceled upon migrating to Ya Hala Thawani.




Account Status

by dialing *100# (for free).

Ya Hala Card Life Cycle

Life time Validity

You can keep your Ya Hala card active for life time as long the card get used once at least every 90 days.

  • charging balance,
  • making call
  • sending SMS
  • using the free pieces in the Shabab bonus account, using GPRS, sending MMS, subscribing to one of Syriatel paid services.

Grace Period

Your Ya Hala card will enter the grace period (5 days)

Ya Hala card will be active again by performing one of the following actions:

  • Sending SMS
  • Recharging the card with balance

Deactivation period

If you don’t send SMS or reactivate your Ya Hala card during the 5 days of the grace period, it will enter the deactivation period and you will be able to receive SMS only during this period.

Reactivate your Ya Hala card

You can reactivate your Ya Hala card and keep the same GSM number, by using one of the following methods, within 90 days after the end of the grace period:

  1. Reactivation by using ABILI service, by recharging with SYP 100 or more.
  2. Reactivation by using the remaining balance through dialing the free short code 1237 and follows the instructions.

    Please note that the minimum required balance is SYP 75.

  3. Also, you can reactivate your card by visiting any Point of Service. 

The fee of reactivating your card is SYP 50

Note:

In case you haven’t reactivated your Ya Hala card during the deactivation period (90 days) the card will be terminated.

Tariffs & Subscriptions

 Fees
Activation feeFree
Reactivation fee (to reactivate the deactivated line)SYP 50
Note: Taxes are not included
Services
Free ServicesMonthly Subscription
CLIP service (Calling Line Identification Presentation)Free
SMS (Short Message Service)Free
Call waiting serviceFree
Call conference serviceFree
Call divert serviceFree
Voice SMSFree
Cell broadcast service - CBSFree
SMS in Grace PeriodFree
Note: customers are charged for using the services whose monthly subscriptions are free of charge.
Basic Charged ServicesMonthly Subscription
ICLIP service (Intelligent Calling Line Identification Presentation)SYP 100
Facility ServicesFee
SIM change serviceSYP 198
Change of ownership serviceFree
Migration service from a prepaid to a postpaid lineSYP 100 + SYP 276 fiscal stamps + SYP 1500 new postpaid line deposit
Note: Taxes are not included
Data ServicesMonthly Subscription
MMS (Multimedia Messaging Service)Free
GPRS serviceFree
Note: customers are charged for using the services whose monthly subscriptions are free of charge.
Calls
Normal TariffCost per Minute
From mobile to mobileThe first minute is "SYP 13" and every second over the first minute is "0.25 -SYP".
From mobile to landlineSYP 16
SMS & MMS
Local SMSSYP 6
International SMSSYP 12
Local MMSSYP 10
International MMSSYP 20
GPRS serviceSYP 0.90 per 30 KB

Note:

  • Stamps worth SYP 31 will be added to each receipt if the paid amount is between SYP 101 and SYP 500
  • Stamps worth SYP 63 will be added to each receipt if the paid amount is between SYP 501 and SYP 3000

Recharging method:

By Abili service: click here for more information about Abili service

International Tariff:

Click here to view the table of the international tariffs


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